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  1. #1
    Player
    Fensfield's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    677
    Character
    Forra Descren
    World
    Balmung
    Main Class
    Lancer Lv 70

    Credits Roll Freeze on Chatlog Expansion

    Expanding the Chatlog to full-screen mode while the credits are rolling after completing the Praetorium dungeon, well, freezes the credits roll, even after the chatlog is returned to normal size. The music continues to play, it can still be skipped, and when skipped or ended the next section of the credits will play normally unless frozen again the same way.

    Time: 23:00 GMT (02/11/2013)
    Frequency: Always
    World name: Balmung
    Character name: T'aemi Kesrin
    NPC name: N/A
    Monster name: N/A
    Class/Level: Gladiator/50
    Party or solo: Party (Full)
    In-game time: N/A
    Area and coordinates: N/A
    Steps:
    1. Complete dungeon 'Praetorium'
    2. Confirm Credits Roll is showing
    3. Expand Chatlog to full-screen mode
    4. Return Chatlog to normal size
    5. Confirm Credits Roll is now frozen (music continues to play).

    Connection Specs
    - Type of internet connection/provider: Fiber Optic / Plusnet
    - Modem maker/model number: ECI Telecom Ltd. / 061513

    PC Specs
    -=-=-=-=- System Information -=-=-=-=-
    SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
    SYSTEM_CPU Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS Network:MBA v11.0.14 Slot 0500
    SYSTEM_LANGAGE English (Regional Setting: English)
    SYSTEM_MEMORY 6134.926MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 12268.035MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.788GB SYSTEM_FREEDISC_SPACE 18.343GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 698.559GB SYSTEM_FREEDISC_SPACE 12.840GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.510GB SYSTEM_FREEDISC_SPACE 184.189GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 660 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 660 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 3015.688 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 1080.250 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
    SYSTEM_GRAPHICS_DRIVER_DATE 21/06/2013 13:06:36
    SYSTEM_GRAPHICS_DRIVER_LANGAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND SyncMaster-1 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {0EA9A52B-D224-4D8F-8586-51721AB44E23}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0024.0002
    SYSTEM_SOUND_DRIVER_LANGAGE English
    SYSTEM_SOUND_DRIVER_DATE 25/02/2013 06:27:45
    SYSTEM_SOUND Digital Output (ASUS Xonar DG Audio Device)
    SYSTEM_SOUND_DEVICE_ID {277D42D9-CF6F-4871-8AED-B68E59D6FB2B}
    SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
    SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.0008
    SYSTEM_SOUND_DRIVER_LANGAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/03/2011 15:44:16
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {37C5FF8C-4E96-4595-838B-ED746C1468FF}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
    SYSTEM_SOUND_DRIVER_LANGAGE English
    SYSTEM_SOUND_DRIVER_DATE 20/11/2010 11:44:23
    SYSTEM_SOUND Speakers (ASUS Xonar DG Audio Device)
    SYSTEM_SOUND_DEVICE_ID {B660F876-52A2-4EE4-A76C-A6A7BFD25B43}
    SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
    SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.0008
    SYSTEM_SOUND_DRIVER_LANGAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/03/2011 15:44:16
    SYSTEM_SOUND Digital Audio (HDMI) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {D36462DA-35DD-42C4-A300-D2A06B7AF9DD}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.17514
    SYSTEM_SOUND_DRIVER_LANGAGE English
    SYSTEM_SOUND_DRIVER_DATE 20/11/2010 11:44:23
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


    Gamepad Manufacturer: Speedlink
    Gamepad Model Name: Strike-FX Wireless Gamepad
    Gamepad Part Number: SL-4443-SBK-01-V2

    Browser Information
    - Name and version of the browser currently in-use: Google Chrome (29.0.1547.76 m)
    - Internet Explorer Version: 10.0.9200.16686
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    Roleplay Profile: http://ffxiv-roleplayers.com/showthread.php?tid=961&pid=15275#pid15275

  2. #2
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    Greetings,

    Thank you for posting your concerns about this issue. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!
    (0)