What's sad is that I had a friend who didn't even know where the graphics settings were.

Friend: "I wish I could change my anti-aliasing settings."
Me: "You can. It's in the external configuration."
Friend: "External configuration?"

And he had started in closed beta with me.

I have to wonder how many other people don't even know about or bother with the external config. It's a really outdated setup and needs to be integrated into the in-game configuration. You shouldn't have to look in two different places.