Results 1 to 6 of 6
  1. #1
    Player Kosmos992k's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    4,349
    Character
    Kosmos Meishou
    World
    Behemoth
    Main Class
    Paladin Lv 90

    Libra Eorzea 1.0 Android - login issue

    I just downloaded the Libra Eorzea application for android, and when clicking on the option that allows you to view your character, it prompts me to login. I can enter my username and password, but there is no place for my one time password to go, which means I cannot login, and multiple attempts to do so will result in a temp lockout. So, for users with security tokens, this element of the application is completely useless.

    Has anyone else run into this issue? Does it do the same on Apple devices?
    (0)

  2. #2
    Player
    DurtieSweat's Avatar
    Join Date
    Mar 2011
    Location
    Besaid - Ul'dah
    Posts
    24
    Character
    Durtie Sweat
    World
    Ragnarok
    Main Class
    Thaumaturge Lv 50
    I am having the same problem logging in too. It tells me to put in the token but there is no place to input the token... How could they NOT see that coming??
    (1)
    I'm just a dude playing a dude disguised as another dude.

  3. #3
    Player
    Laraul's Avatar
    Join Date
    Nov 2011
    Posts
    902
    Character
    Laraul Lunacy
    World
    Hyperion
    Main Class
    Gladiator Lv 70
    With the iOS version, if you've linked a security token to your account, it'll ask you to submit the one-time passcode after you've submitted the correct name and password.
    (0)

  4. #4
    Player
    OdynKorsai's Avatar
    Join Date
    Aug 2011
    Location
    Uldah
    Posts
    44
    Character
    Tetra Nova
    World
    Siren
    Main Class
    Ninja Lv 60
    It actually does the same thing in the android version. Enter your username and password like normal and it prompts for the security token on the next screen.
    (0)

  5. #5
    Player
    WindnC1oud's Avatar
    Join Date
    Aug 2013
    Location
    Gridania, Black Shroud
    Posts
    23
    Character
    Savari Windfall
    World
    Diabolos
    Main Class
    Conjurer Lv 50
    Mine just flashes and nothing happens but the info I filled in is gone. My password and username is right but it just won't accept it and ask me for my one time password. I
    (0)

  6. #6
    Moderator Furlamseere's Avatar
    Join Date
    Oct 2013
    Posts
    2,195
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
    (0)