Can't reach log in

[Krisom]

Hello, I was just having this problem and I'm with BT Infinity. The problem has seemed to have cleared up on my end. If people are still having trouble logging in and a handful are BT users I'll consider making a thread on their forums.

[sparkamatron]

just chipping in to say I'm BT Infinity too

[NathanDrake]

I'm also with bt infinity and can't get to login screen, I'm getting

The server is not responding, please visit square enix support center.

[11070] [-2140077934]

I can confirm it is now working on my end, must of been a bt infinity problem.

[FPZ]

Managed to log in last night but getting this problem again today, 3:20pm.


Got on after reloading however don't like how I have to keep relaunching to get 'lucky' and get the login prompt.

[Furlamseere]

Thank you Kaidorl for reporting this issue. It appears that this issue has been resolved; as such I'm going to close this thread. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance. Also, please state the steps you have attempted to resolve this issue.