Sorry I can't help but I decided to post cause I'm in the same boat. Every day I try to play the game it crashes repeatedly. I've tried upgrading internal memory, graphics card, re-installing the game, and updating the drivers but nothing is helping. I still get tons of lag and d/c. I'm about to give up on this whole game just cause I can't stay connected to their servers. It happens randomly -sometimes in fates -sometimes in town -sometimes when i'm in a zone with very few people, there just doesn't seem to be any answers out yet for how to fix this.