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  1. #1
    Player
    Jonah_Greymont's Avatar
    Join Date
    Oct 2013
    Posts
    25
    Character
    Vindhler Ravenstone
    World
    Mateus
    Main Class
    Summoner Lv 90

    Launcher Boot Error[30605][10009][10020]

    This error was received upon attempting to start the launcher, running either normally or as administrator on my PC. It came with the message "Unable to complete version check." I have restarted my computer and still receive the error. After multiple attempts I was able to start the game after not getting the message, but the moment the start screen came up the client crashed and I am now getting the error message again. I am considering attempting to reinstall the software, but that will take a considerable amount of time and would like to bypass that if at all possible.

    Any help regarding this issue would be appreciated.

    EDIT: After closing the web browser and attempting to reconnect to this site, I receive the message that the webpage is unavailable. After several attempts to refresh the page I was finally able to return here. This is highly unusual for me as I have a generally reliable internet connection and I am having no trouble accessing other webpages. This is not just accessing the forums but accessing finalfantasyxiv.com altogether.

    EDIT 2: After multiple attempts (again) I was able to log into the game, but after clicking Start I get another error message stating "Cannot load NA/EU Character List", which is where all of my characters reside.

    EDIT 3: After an hour of dealing with this (these?) problem/s, I was finally able to log in to my characters on the NA/EU data center. Apparently the answer to my struggle was simply persistence. Still, a resolution to this error should be sought in the future so that I or any other other customer doesn't have to go through this again.
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    Last edited by Jonah_Greymont; 10-29-2013 at 12:02 PM.

  2. #2
    Player
    NaasGardaliin's Avatar
    Join Date
    Oct 2013
    Posts
    3
    Character
    Naas Gar'daliin
    World
    Goblin
    Main Class
    Arcanist Lv 50
    I'm having the same issue, but for me it's on the PS3. It seems to take 2-3 tries for everything to load. Then 2-3 tries to log in. However, when I finally get into the game, I haven't been having any trouble.
    (0)

  3. #3
    Player
    Jonah_Greymont's Avatar
    Join Date
    Oct 2013
    Posts
    25
    Character
    Vindhler Ravenstone
    World
    Mateus
    Main Class
    Summoner Lv 90
    Just giving an update here. Once I was able to actually get into the game I had no trouble whatsoever. Not sure if there was some hiccup that ironed itself out or if there is some other issue at play there. Hopefully I won't have these problems when I login tonight.
    (0)

  4. #4
    Moderator Avurach's Avatar
    Join Date
    Sep 2013
    Posts
    288
    Greetings,

    We understand that you are experiencing difficulties with the error message ‘unable to complete version check.’ There is already an open discussion regarding this same concern here. Please browse through this thread for any possible solutions you may not have tried yet. In an effort to consolidate information on this error, we ask that any additional information you gather be added to that thread. As such, we will be closing this particular thread. We apologize for any inconvenience. Thank you!
    (0)