Hi SE dev team. I have some thoughts on Crystal Tower and how I, personally, think some problems should be addressed.

1.) Far too much loot that you could possibly need just hits the floor. I propose having your party's loot from all encounters be in a collective "Loot Pool" at the end of the raid so that you can choose what you would like to lot on, should you decide to use your weekly lot. Far too much gear people can use goes to waste in anticipation of what "may" drop in later bosses.
2.) This is a personal problem but because of point number 1. I simply cannot just spam CT. The pugs or other two alliances are are generally the most dimwitted individuals I've ever met in my life. So honestly i'd like to be able to get my drop and get out.