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  1. #1
    Player
    Brakkis's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    8
    Character
    Nahla Lisandril
    World
    Famfrit
    Main Class
    Archer Lv 50

    Bots, Reporting, and that Blacklist

    So the gold bot spam is really just getting atrocious at this point. I logged in today and before the zone could even get past the Now Loading screen, I had 6 gold spam whispers. My Blacklist is pushing 200 easily, and every one of them is a gold spam bot.

    The issue with dealing with them is that the report system is...Archaic...at best. Having to open the Support Desk then the Contact Us then Report Cheating and finally, the actual report screen. You need the name, the zone, the date, the server....really?

    What you need to do is allow us to simply right click the names -
    • If it's a gold seller, right click their name in chat and - Report Player - Botting
    This option reports the player name, the server, and the date.
    • If it's a gathering bot (teleporting between nodes) target the player, right click the player and - Report Player - Hacking
    This option reports the player name, the server, the zone, and the date.

    Clicking the option shouldn't open a window where we have to fill out a bunch of information. Clicking it should file an automatic report with your GM's / Quality Control - Assurance Team, or whatever they may be called. They should monitor the much simpler and quicker reports and deal with the bots.

    On the same note, adding players to the Blacklist needs to be streamlined as well. Opening the window and typing out these gibberish names is just as archaic as the reporting system. Add an option in that right click menu to Blacklist the player.
    (6)
    Last edited by Brakkis; 10-22-2013 at 12:41 AM.