sorry about coming across kind of short in that last post... it's just getting frustrating to see the same things over and over here, most of us knowing we aren't likely to get a response from SE here at this point. They set it up to be more a user to user support forum than a user to SE reporting forum

But, their support portal goes more directly into the support chain, so reporting pertinent data there may prove more effective (eventually). The bug section they have here is more about things that happen in game, but it might get someone's attention there too... SE is markedly more active in those bug report threads. Who knows for certain. But, we certainly don't seem to be getting a response on the lag issue in this forum.