Greetings, Takahime!
Thank you for filling out the form that was provided. I understand how frustrating this experience has been for you, so I have made sure to submit your information to the development team. I also recommend sharing your thoughts about the bug report policy and our services in general through https://support.na.square-enix.com/f...a=1&p=0&fo=288 . If any news is made available about the development team's investigation, it may be posted on http://lodestone.finalfantasyxiv.com/ or http://forum.square-enix.com/ffxiv/f...40-Patch-Notes . Thanks again for your report!