ISP:
Time Warner

Type of Internet Connection:
CATV

Internet Connection Speed:
5Mbit/s

Date & Time:
Date: 05-21-2011
Time: between 9am est and 8pm est.

Frequency:
Once


Character Name:
Takahime Oso

Race:
Miqo'te

World:
Lindblum

Class/Skill Rank:
Thamaturge Rank 18

Physical Level:
Do not recall, 32 possibly.

Area and Coordinates:
At Camp Horizon, next to the tent.

Party or Solo:
Solo

NPC Name:
None

Monster Name:
None

In-Game Time:
Not sure when crash occurred. I was afk between 9am and 8pm est when it occurred.

Steps:

I logged in to buy some weapons and armor at the market ward in Ul’dah. I purchased several items, Body armor, leg armor, head, belt, boots, glove, Thamaturge and Conjurer weapons. I had spent roughly 200,000 gil all of these new items were equipped and I set bazaar the gear I was previously wearing. Then I teleported to Camp Horizon sat next to the desk at the tent and went away from my computer. This was 9 am est on 5/21/11.
When I returned to the game at 8 pm est, the game had an error message. I restarted the game, logged into Takahime Oso. When I returned to the game, my gear that I had purchased was gone, all gear I was wearing before my market ward purchases was reequipped, and I was standing north of Camp Horizon, about 300 yards, I do not know the coordinates.

I no longer wish for any resolution, I have since leveled up, and purchased new equipment. I just would like to note that ingame rollbacks, and the response from the GM, and auto-reply@square-enix.com was a frustrating experience.