[Sign petition ] Real EU servers based in EU need signs support the cause.

[TeganLaron]

Yah am willing to cancel my sub and delete game never recommend it to others in my region and ppl will say sure quit it won't effect the game but it will one or two might quit now in the long run it will be thousands of potenioal customers

Well fair enough if you personally feel that strongly about it, but the general consensus is that you are wrong. I'm not saying there are not issues, but the issues do not lie in the location of the servers. As I said before, if you can get a very large amount of people to quit alongside you, then maybe SE would think about addressing it. Until then though, you're just another person ranting on the forums.

[Delsus]

Over 100ms ping on a 120 mb fiber connection ...I don't understand why the EU servers are so far away :/

94ms ping on a 70Mb fiber connection, get a better ISP.

Seriously the problem is NOT SE the problem is ISPs using sub-optimal routes to get to the servers, if I perform a continuous ping I get a constant <100ms ping and 0% packet loss to the game servers on the NA datacenter so how I can get that and others getting 100ms+ to the same datacenter and it all be SE's fault is beyond me.

Seriously find a new ISP and you shall see more improved results than QQin here.

[Risae]

the problem is ISPs using sub-optimal routes to get to the servers

AND WHY IS THAT SO? OH, RIGHT, BECAUSE THE SERVERS ARE ON THE OTHER SIDE OF THE WORLD.

[KupoNuts]

Pinging from Europe to Leviathan (NA) server with 4 Megabits (that equals 0.5 Megabytes) per second.



I get relatively low ping from EU to NA with speed which is considered extremely low nowadays, which leads me to conclusion that it's your ISP's fault, not SE's.

[Choyi]

Not sure what people seek to gain by white knighting SE on this topic, don't you think us affected has sought out and suspected ISP first of all?
ISP isn't the one with the issue here, sadly otherwise I'd simply switch to a different service.
The package drops is from the server side of things, the way the connection is routed to the data centers, this has been proven and explained in much detail multiple times in different threads already.

Not all EU players will get this issue, same as even america based players can experience the same, just cause you don't have it right now, doesn't mean it wont affect you in the future.
I didn't start experience this until 3 weeks into launch, right after my friend(who lives in a different part of europe) had the very same problem end right after a server maintance, now she doesn't get the issue anymore while I do.

Using a VPN is a costly solution, and while it byoasses the terrible freeze lagg, when used to play instead you will experience much higher ms, so besides the price its not a working fix.

[amnie]

how is saying it's the game client 'white knighting'?

it is SE's fault. they made the game. they can't fix the client for some reason. they decided to have a .3 delay. they decided to .. I don't know.. use cheap servers or a cheap server structure?

it is NOT SE's 'fault' for picking a server location that IS reasonable, though. SE is not Blizzard. keep that in mind.

and I'm honestly sick and tired of people claiming that ARR is the only game where all servers are in NA.

it's the same for TSW and LOTRO and I never have issues in those games.

and goddammit a ping of 120 hardly makes a game unplayable, either. when will you folks realise what ping actually is? just because you have a higher number than your friend who lives right next to the server doesn't mean you have BAD ping. bad ping would be ~300, and even with such a ping I managed to play MMOs relatively ok in the past. hell. I've done pvp with a ping of 200+ (and yes, I'm good at it :P)

@Choyi
next time you quote someone, please make sure you understand the entry you are supposedly counter-arguing.
I HAVE the issues. I said I don't have the issues in OTHER games. I simply understand that a different server location will NOT fix the problems for the majority - but only for a small minority. most people do NOT have lag because of the ping - they have lag because of bad servers, the internal delay, a non-polished client and all that other junk that SE will hopefully hopefully hopefully be able to fix in the next couple of months. heck, I'd probably already have way less issues if for example I was able to turn off shadows completely, but that is hardly helping me in titan, for example, where these issues become the most apparent (and yes, I do watch the castbar like a hawk)

[Lunavi]

I, Lunavi Melovi am pro this. BUT ONLY if you put the EU servers in Germany or somewhere more to the middle of Europa so that as many EU players as possible gets better Ping from it and NOT in UK.

Personally I experience few Ping issues as of now on the EU servers. But as people are doubtlessly experience these I would want them solved once and for all.

[Choyi]

snip

If 200ms was the only problem I'd be perfectly fine playing, this is not the case however, and the .3s delay isn't even the issue here either.
And no SE is not the only MMO company with NA only servers, the problem here is the data centers are from a bad server host, the routing and package loss is the issue.

Tell me how you would work around 2-3sec freeze lagg, random 90k error or rubberbanding effects, there is no solution to that.
I'd much prefer that SE would actualy make an effort to improve the server structure rather then having a EU dedicated server(most of my in game friends are outside of EU), but if thats not going to happen then I'd rather be able to play at all.

And I'd have around 200ms in game with a paid VPN, just to be able to play the game, thats an extra 12 euro a month, and that isn't a percfect playing experience either.

Also just because you don't have the issue doesn't make thoose who have it spoiled people who just want to complain at SE.

[Junpei]

UK based player in the Midlands, I ping the data centre at around 95-140. Latency has never been an issue for me. The game has at time been an issue at times but my latency never has.

The EU tag was to help herd players in to a group of people that share a time zone to give them an active community during their logged on time, not to specify a hardware location.

If you did any research regarding the server location it was because of Montreal being an optimal location for the largest number of players. I have friends in Germany who ping the same as me and friends in Florida, New York, Miami. Everyone is around the 100-150 mark. Frankly this is an astounding piece of research they have done.

They stated they had people travelling the world essentially trying to find somewhere that routes data to a high number of locations well and Montreal was basically perfect.

The Problem is incredibly likely to be user based and not service based.

[KrazyKupo]

Yes please this would be beneficial to a mass of our player's!!