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  1. #1
    Player
    Relicreborn's Avatar
    Join Date
    Oct 2013
    Posts
    3
    Character
    Relicreborn Darkstar
    World
    Famfrit
    Main Class
    Thaumaturge Lv 16

    how do I turn off hardware mouse?

    I have an ati HD 6990 graphics card and cant play full screen there is no mouse pointer. I get 40-50 fps in full screen almost max settings. Drivers are up to date. In borderless windowed I get about 25 fps or lower because it is only using 1 of the cards on the 6990 but the mouse cursor is there. The game is unplayable witout that mouse cursor and not playing in borderless windowed.

    Spent all my game playing time tonight looking for a fix. I heard you can fix this by using a software mouse instead of hardware? How do I do this please help, thanks!
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  2. #2
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    Greetings,

    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
    (0)