Server transfer caused NA/EU server groups to not load on character selection screen.

[JamesDyer]

On character selection screen it gives the error NA/EU server group is unable to load or something to that effect. It started directly after I put in a server transfer request during the free week. I was playing just fine from launch all the way until the transfer attempt. It still says my character "Alex Dyer" is still on my original server as well. I'm caught in Limbo. I can access my character that's on a JP server but none of the NA/EU servers show up.

Its not my connection or installation. I flushed the DNS and re-installed the game. This problem is on your side. I'm certain of it. I was playing 2 minutes before the transfer attempt. for the past 80+ hours I can't access my character.

My character still says it is on Goblin even though I transfered to Leviathan.

Inquiry Number: 13102 2050 6111 5187

Thank you for using the Square Enix Account Management System.
This e-mail has been sent to inform you that your purchase of FINAL FANTASY XIV: A Realm Reborn has been successfully completed.

Date: 10/21/2013
Service Account Name: FINAL FANTASY XIV
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Product Contents: World Transfer
Payment Method: Credit Card/Debit Card
Total: USD 0.00
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If I am unable to play the game there is no reason to continue subscription.

[Boretalith]

Greetings,
We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. Please use the bug reporting template found http://forum.square-enix.com/ffxiv/t...-THIS-FIRST%29 and make another post. Thank you!