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  1. #1
    Player
    dosu24's Avatar
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    Oct 2013
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    16
    Character
    Elissa Khilo
    World
    Gilgamesh
    Main Class
    Pugilist Lv 50

    Why servers keep going down

    Ever since i got the game, servers have been going down 2-3 times a week during the hours that I usually play 11pm-2am pst. Why isnt this games maint more in the AM's PST time? Just want to see if anyone sees this as a problem for people who play late sessions. Getting kinda annoying.
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  2. #2
    Player Sinth's Avatar
    Join Date
    Sep 2013
    Posts
    424
    Character
    Sinth Reborn
    World
    Gilgamesh
    Main Class
    Lancer Lv 52
    The NA & EU servers are located in Quebec so they are EST. This means they are going down between 2-5am EST on weekdays, pretty much the lowest traffic times possible.
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  3. #3
    Player
    Join Date
    Mar 2011
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    4,948
    Most of the maintenace other than large patches, which they need to do at the same time everywhere, are done at off peak times in each region.
    (0)

  4. #4
    Player
    Begeta's Avatar
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    Aug 2013
    Posts
    84
    Character
    Begeta Bastich
    World
    Excalibur
    Main Class
    Lancer Lv 50
    They're located in Montreal to be more specific. Despite their geographic location, times are given in PST much to the chagrin of those on EST that seem to feel that theirs should be the only time zone recognized.

    Edit: he/she is correct though in stating that those hours have the lowest traffic on the NA side. If you look at maps that show subs/connections to any online game, the east coast is always lit up like a christmas tree. They game a lot it seems lol
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    Last edited by Begeta; 10-26-2013 at 08:11 AM.

  5. #5
    Player
    Hobo's Avatar
    Join Date
    Apr 2011
    Location
    Limsa
    Posts
    128
    Character
    Yagyu Hobo
    World
    Siren
    Main Class
    Pugilist Lv 60
    Quote Originally Posted by dosu24 View Post
    Ever since i got the game, servers have been going down 2-3 times a week during the hours that I usually play 11pm-2am pst. Why isnt this games maint more in the AM's PST time? Just want to see if anyone sees this as a problem for people who play late sessions. Getting kinda annoying.
    We will have to deal with this for the duration of our FFXIV lives. The company who made this game is Japanese... so they do the maintenance during Japanese business hours (so if anything goes wrong they can attend to it)

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  6. #6
    Player
    KogaDrake's Avatar
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    Aug 2013
    Posts
    361
    Character
    Koga Dragontaker
    World
    Behemoth
    Main Class
    Marauder Lv 60
    world wide game, JP based company, when all servers go down its going to impact us a bit more then the JP.

    Data center specific maintenance (most of the times servers go down) the time is more like 2am -5am PST.

    OP must have just started right at the 2.05 patch with had a few followups in the same week due to minor issues. we had not had anything during these times since the 10hr ones adding major data base upgrades in the first few weeks.

    Also OP, overall, the times they use are the times with the minimal logins across the servers, just cause that alot of your time does not mean its a bad time to do them, world does not revolve around the late night PST player. If like once or twice a month (on average) you have to take a night off for game upgrades its not a big deal, happens in all MMO's to some subset of the population.

    Quote Originally Posted by Begeta View Post
    They're located in Montreal to be more specific. Despite their geographic location, times are given in PST much to the chagrin of those on EST that seem to feel that theirs should be the only time zone recognized.
    not sure what you mean, but they post in PST because SE's NA offices are in California, a PST state.
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    Last edited by KogaDrake; 10-26-2013 at 08:12 AM.

  7. #7
    Player
    Begeta's Avatar
    Join Date
    Aug 2013
    Posts
    84
    Character
    Begeta Bastich
    World
    Excalibur
    Main Class
    Lancer Lv 50
    Quote Originally Posted by KogaDrake View Post
    not sure what you mean, but they post in PST because SE's NA offices are in California, a PST state.
    Grew up in CA so I'm fully aware of its time zone but thanks. I was just poking fun at the poster who felt the need to point out the geographic location of the NA/EU data center. Ever since serving with a number of guys from NY, NJ, etc. who spoke about their respective states and the east coast in general as if it were the center of the world I've had an innate need to nettle them at every opportunity. Just some good natured ribbing.
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  8. #8
    Player
    dosu24's Avatar
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    Oct 2013
    Posts
    16
    Character
    Elissa Khilo
    World
    Gilgamesh
    Main Class
    Pugilist Lv 50
    ahhhhhhhhh okay. I was just wondering. it was getting annoying for me. thanks guys.
    (1)

  9. #9
    Player
    Eztam's Avatar
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    Sep 2013
    Posts
    36
    Character
    Venerala Lightbringer
    World
    Goblin
    Main Class
    Conjurer Lv 50
    not to mention eastern NA has higher overall population, so theoretically has the higher population of players, but regardless of that.....no matter what time zone they put it in there will always be inconvenience for someone. their current selection of maintenance window is during the lowest game traffic time, so it affects the lowest amount of people.
    (0)