Constantly crashing

[Will01]

http://forum.square-enix.com/ffxiv/t...e-Error/page39

This seems to have fixed it for me, ain't crashed in a few days now.

[sabin08]

I haven't been able to play since yesterday due to this constant error (2002), has anybody experienced something similar between 28-30 of November?

The client keeps crashing on the main screen and the start button is unavailable for some reason, any ideas?

[Tyrannis]

i'm gonna have to toss my hat into this ring too. gettin constant runtime errors.
intel core2 duo (3.4 ghz), 8 gigs ram, nvidia gtx 570, win 7 64 bit

[MaikoRain]

This is what im getting constantly.
Especially when i receive my fates reward.
One thing i have noticed is, if you tab out for a couple of minutes the game starts lagging bad.
Your skill animations wont show but your damage will. If you click on your character profile it takes ages to come up. Then when playing for a few more minutes it will crash and give you the bottom error.

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 529464f3
Fault Module Name: ffxiv.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 529464f3
Exception Code: c0000005
Exception Offset: 000ed42c
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I run
Intel Core2Duo 3.0Ghz
4G Ram
ATI Radeon HD5770

Game runs smooth on medium settings but still crashes.
I really hope SE takes a look into this issue

[Marishi-Ten]

This is what im getting constantly.
Especially when i receive my fates reward.
One thing i have noticed is, if you tab out for a couple of minutes the game starts lagging bad.
Your skill animations wont show but your damage will. If you click on your character profile it takes ages to come up. Then when playing for a few more minutes it will crash and give you the bottom error.

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 529464f3
Fault Module Name: ffxiv.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 529464f3
Exception Code: c0000005
Exception Offset: 000ed42c
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I run
Intel Core2Duo 3.0Ghz
4G Ram
ATI Radeon HD5770

Game runs smooth on medium settings but still crashes.
I really hope SE takes a look into this issue

This isn't a FFXIV error. It's a Windows dll error. Windows is having a hard time loading and rendering everything that's going on due to a corrupted .dll or core file and instead of locking up your system, it crashes.

There is/are corrupted files(s) on your machine. You may need to scan your system and replace the files as needed. The file(s) may be directly associated with FFXIV.exe, but your specific issue isn't with Square, it's with your OS. Try some of these KB's below:

http://answers.microsoft.com/en-us/w...6-7d9950722b39

http://support.microsoft.com/kb/929833

[HeroSamson]

This isn't a FFXIV error. It's a Windows dll error. Windows is having a hard time loading and rendering everything that's going on due to a corrupted .dll or core file and instead of locking up your system, it crashes.

There is/are corrupted files(s) on your machine. You may need to scan your system and replace the files as needed. The file(s) may be directly associated with FFXIV.exe, but your specific issue isn't with Square, it's with your OS. Try some of these KB's below:

http://answers.microsoft.com/en-us/w...6-7d9950722b39

http://support.microsoft.com/kb/929833

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 529464f3
Fault Module Name: ffxiv.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 529464f3
Exception Code: c0000005
Exception Offset: 000ed42c
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Really? I don't think so, so you think everyone just has the same issue like we are using the same pc lol, I never had this problem at all and all of a sudden its happening to me also, So basically you are saying everyone has the same issue with their pc's and its not SE's fault.

[Marishi-Ten]

Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 529464f3
Fault Module Name: ffxiv.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 529464f3
Exception Code: c0000005
Exception Offset: 000ed42c
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Really? I don't think so, so you think everyone just has the same issue like we are using the same pc lol, I never had this problem at all and all of a sudden its happening to me also, So basically you are saying everyone has the same issue with their pc's and its not SE's fault.

Okay, so what leads you to believe it's a client issue? I can turn your argument against you. I don't get core dumps on my machine. I know others that don't. If it was a client issue, all users would experience it. Your diagnosis is the same as mine. Speculation.

Look at your event logs, specifically:

0a9e372d3b4ad19135b953a78882e789

and

c0000005

Those are Windows errors. Specifically corrupted dll files or core services. Searches on these codes yields users having problems with apps other than FFXIV (one specifically refers to CoD crashing).

Here is what we know:

1.) Not all users are having this issue.
2.) Crash logs specifically point to the problem being Windows crashing and it being core service related.
3.) Researching the error codes provided point not to just FFXIV, but to other apps as well having this problem
4.) Nothing has changed, been installed, or modified on your computer to cause the issue as far as anyone's knowledge.

With the above information, we can then make an educated guess and start narrowing down the problem to get to the root:

1.) It's not an initial client or server issue. If it was, all users would be affected.
2.) Windows seems to be having a conflict it cannot resolve either with it's core services, or interfacing with FFXIV .dll files and another core service (DirectX maybe?)
3.) As other apps have been reported to have the same issues points to a more fundamental scripting or service.

So, It's not client wide. Not a bad load and not a server issue. Error codes are specific on your log point to bad files or conflict (yours specifically). Other programs have this problem as well (heavy rendering programs that use 3D acceleration and higher). Nothing has gone bad/going bad on your machine (that we know of. Diagnostic tools can't pick up intermittent core dumping).

The logical answer would be that your OS, Hard Drive, or GPU are the cause of the issue. Your OS is maintained by Microsoft. Your HDD and GPU by their respective OEM's. It's safe to assume that the client is not to blame.

Try to reinstall The entire client. If that's a no go, try to reinstall Windows. If you have a spare HDD, try that as well just for testing purposes.

I agree with you about my answers being inadequate, but without testing, we won't find an answer. I do this for a living and I know you're frustrated, but please understand that I'm trying to help you.

[MeridianPrince]

My wife is getting the same thing on her laptop o.0 Run Time error until this recent update, now it just crashes without warning. Her game -can- look better and play smoother than on my desktop, but mine has no issues LoL Cheap hardware ftw? I find it disturbing that the game has a hard time "not" crashing on an Alienware laptop. Game Developers should at least test their game on systems that are popular and actually designed for gaming...I guess I'll skip blackfriday LoL Afraid to upgrade anything. It may stop working for me. >.<

[Ubermann]

Another 14 crashes since my last post.

[Kittycatya]

I was getting this several times during gameplay, so I've cleaned up registry, and reinstalled c++ folders too. now its happening only when I use the airship? on the same bit of the animation going into Ul'dah.