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  1. 05-21-2011 04:29 AM #1
    Nagashi
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    Game crashes when I go near certain areas!!!!!

    Hello. For some reason, I cannot go near Nophica's Wells in Thanalan or Humblehearth in The Black Shroud. When I get near the place, an error comes up and it takes me back to the character select screen!!! This is on Melmond server!

    I knew something wasn't right when I was trying to do my rank 30 leves in The Black Shroud. I went to Humblehearth and nobody was there and then the game crashed.
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    Last edited by Nagashi; 05-21-2011 at 04:56 AM.
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  2. 05-21-2011 04:33 AM #2
    Zenaku
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    A:Game server having issue

    B: Your files for that area have a error you best bet is to ask someone in the world to see if they go there if they can then re-download FFXIV sadly FFXIV have not check file at this time.
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  3. 05-21-2011 04:59 AM #3
    Nagashi
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    >.< I hope it's just a game server error.
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  4. 05-21-2011 05:11 AM #4
    Zenaku
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    Quote Originally Posted by Nagashi View Post
    >.< I hope it's just a game server error.
    Re-downloading ffxiv took me 30-1hour if you open your ports but many people don't feel that a game at this age should make players ope there ports. But for now too they fix the issue with the download opening port is the best way to get the best speed in download.

    It could be a error in the game but most of the time is the game folder.
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  5. 05-21-2011 05:41 AM #5
    Nagashi
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    I have the disc and I am reinstalling it now. I'll let you know if it works then.
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  6. 05-21-2011 07:36 AM #6
    Nagashi
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    Ah, ok. It's working now. Seems I had a few corrupted files in there. We could really use a file check option.
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  7. 05-21-2011 10:23 PM #7
    Nagashi
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    Uh... I still can't go to Humblehearth to do my rank 30 leves.... The game still crashes... But I can go to Nophica...
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  8. 05-22-2011 08:52 PM #8
    Umo
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    Umo Heima
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    Hi there Nagashi.
    Maybe your issue fits better @ Technical Support forum since it seems not to be a general issue and you've managed to solve half the problem by yourself.
    Good luck anyways, it can be very annoying not being able to access some areas u.u'
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  9. 05-26-2011 06:40 PM #9
    Ashvrei
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    Hello,

    This appears to be a technical issue. If this is still occurring, we suggest contacting our support center at the following link:

    http://support.na.square-enix.com/ > FINAL FANTASY XIV > Contact > Get Support.
    Support Center is open Monday through Friday between 9:00am to 6:00pm PST.
    We will be moving this over to the technical support section for additional suggestions from our Community.
    If you are still experiencing this problem after these suggestions, you are welcome to post another thread in the "In-Game Bugs" section detailing your results and we will be able to provide some additional support.

    Thank you,
    SQUARE ENIX Moderator
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