Stop ignoring your NA/EU community.

[Ryuumu]

There's a blatantly obvious lag issue with your servers. Many threads have been put out, many threads have been ignored. When will this issue actually be dealt with -- or even ACKNOWLEDGED? This game is currently 90% unplayable for a huge population of the players on NA/EU servers. Abilities do not go off until several seconds after applying. Monster abilities don't even show up until the second they are cast, i.e. ADS using High Voltage or Piercing Laser and it just goes off instantly because of stop-and-go bursts of freeze-lag that can last up to 10 seconds. This shit's screwing the entire game up and should be top priority of fixing.

Disclaimers:
No, it's not my ISP. I have 4-10MS pings.
No, it's not my computer, as it has nothing to do with FPS.
Yes, I've tried re-entering, restarting, re-everything.