The Hidden Chapter - 25THM quest

[Nix]

At Boretalith's request, here is the new thread concerning this bug (along with carefully filled out template...yay!).

If you are reading this and having trouble with the quest, please follow the bug report template so that the thread does not get closed by moderators for lacking sufficient information.



The Hidden Chapter - 25THM quest - Unable to progress after clicking on Cocobuki at Thal's respite.

ISP:
Cableone

Type of Internet Connection:
Cable

Internet Connection Speed:
5MB

Date & Time:
04:19am PST

Frequency:
Always

Character Name:
Capa Jensen

Race:
The master race.
....Highlander F

World:
Hyperion

Class/Level:
Thaumaturge 50 (Having to re-do the thaumaturge and black mage quests so that I can start the Black Mage relic quest.)

Area and Coordinates:
Eastern Thanalan, X25, Y14, Tha'ls Respite

Party or Solo:
Solo

NPC Name:
Cocobuki

Monster Name:
None

In-Game Time:
It occurs at all times.

Steps:
After progressing to the point in the quest that directs you to Eastern Thanalan; I went there, clicked on the NPC: Cocobuki and a prompt is supposed to come up to enter you into a duty-fight. The prompt does not come up at all, the client freezes for a half second before returning to a normal state as if you'd never clicked on the NPC.

Talking to the other four NPCs around Cocobuki does nothing to advance the quest, but as it stands now there is zero way to complete the quest.

This bug is repeatable, there have been many that are unable to complete our black mage quests... I don't think anyone can at this point in time. I saw no fewer than twenty people on Hyperion trying tonight and not a single one was able to progress.

Thank you for your time.

[Bladerah]

i ended up making the sametype of post lol ><

[Nix]

i ended up making the sametype of post lol ><

XD The more the merrier!! Hopefully they can fix it soon!

Have a wonderful day!!

[Shortcakes]

Good luck! This bug has been reported several times using the proper form over the past few days and each time it gets moved to the duplicated bug threads. Although the only post in the active bugs was from a month ago on the Ragnarok server. I truly hope they have fixed the issue for that server by now if not we are in for a long wait ourselves!

[cordi]

my 2 cents again

ISP:
comcast

Type of Internet Connection:
cable

Internet Connection Speed:
speedy

Date & Time:
many times throughout the last several days all in central time

Frequency:
Always


Character Name:
cordi doodle

Race:
Lalafell F

World:
hyperion

Class/Level:
26 thm

Area and Coordinates:
thal's respite

Party or Solo:
can only be done solo

NPC Name:
Cocobuki

Monster Name:
don't know any monster names as we can not access the stupid fight

In-Game Time:
pick a time, that's when

Detailed steps on how the issue occurred.

What you were doing when the issue occurred: trying to do the quest
Please do your best to write using official terms for item names and action names: it does not work

If you were using macro commands when the issue occurred, please include the details of the command. /slap
In case the error message appeared when the issue occurred, please include what the message said: no message no nothing

i think enough people have reliably reported this event on hyperion now that you should be able to fix it unless you do not want any of us to be black mages

[Valdrake]

ISP:
comcast

Type of Internet Connection:
cable

Internet Connection Speed:
speedy

Date & Time:
just found out about it today. (10/23)

Frequency:
Always

Character Name:
Valdrake Knechtschaft

Race:
Hyur M (Highlander)

World:
Hyperion

Class/Level:
30 THM

Area and Coordinates:
thal's respite

Party or Solo:
Solo?

NPC Name:
Cocobuki

[Franklyn]

ISP:
Suddenlink

Type of Internet Connection:
cable

Internet Connection Speed:
Excellent (so it says)

Date & Time:
10/22 8 p.m. CST

Frequency:
Always

Character Name:
Nick Robin

Race:
Elezen (M)

World:
Hyperion

Class/Level:
29 THM

Area and Coordinates:
Thanalan - Eastern Thanalan - Thal's respite X:25 Y:14

Party or Solo:
Solo

NPC Name:
Cocobuki

[Boretalith]

Greetings,

Thank you for posting your concerns about this issue. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thank You all for your reports and we hope to have this issue solved as soon as possible. THANK YOU