Unable to load Duty Cutscenes in Inn Room

[Chione]

I'd like to enter the screenshot look alike contest! However, the npc I want to dress up like only appears in cutscenes now, and when I went to search for just the right moment, I ran across this bug that seems to have crept up during last maintenance.

Trying to replay duty cut scenes results in the menu closing and nothing happening. I consulted several friends who tested and also found themselves unable to replay Duty cut scenes in the inn room.

Here's the template:

Frequency: Every time
World name: Balmung
Character name: Chione Tilaeris
NPC Name: The Unending Journey (CS book)
Class/Level: Any
Party or solo: Solo
In-game time: Any
Area and coordinates: Any Inn Room
Steps:
1. Selected Duty from the dropdown menu after interacting with the Unending Journey
2. Selected a cutscene to replay.
3. Upon hitting Play, the menu closes and nothing happens.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Default System BIOS
SYSTEM_LANGAGE English (Regional Setting: English)
SYSTEM_MEMORY 6134.926MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 12267.988MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 457.501GB SYSTEM_FREEDISC_SPACE 60.313GB
SYSTEM_STORAGE K:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 733.343GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 550 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 550 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1998.500 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2047.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2723
SYSTEM_GRAPHICS_DRIVER_DATE 9/17/2013 10:22:42 PM
SYSTEM_GRAPHICS_DRIVER_LANGAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {14DCAF1B-5824-4AA7-95E4-99886C55BA69}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5859
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 6/3/2009 7:56:08 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {36F51A89-976E-4D49-A9D9-A68AB0CAFDC1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5859
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 6/3/2009 7:56:08 PM
SYSTEM_SOUND Realtek HDMI Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {609704CC-1430-4B9C-BB80-EA6194184436}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5859
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 6/3/2009 7:56:08 PM
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[HEC]

This bug was there already before the last maintenance unfortunatelly.

[Boretalith]

Greetings,

Thank you for posting your concerns about this issue. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!