Lag Spikes // 90k Error // Log-in issues // Black screen // Error booting etc.

[TuriousHD]

Before I'm flooded with hundreds of comments stating similar posts like this have been created, I'm fully aware and have read through many of them for solutions for both myself and a great number of others also.

As I'm sure you're aware, many players from around the globe are experiencing issues with lag, error messages, loading up and general server related issues. I've seen a few forum administrators posting around the forums redirecting community members to other threads, which honestly, after reading through are no help at all. At best it's a place where members can add to the endless list of problems that will likely go unread. A few of the suggestions given are supposing that there's something wrong on the players end, either with their connection or computer, which for the most part simply isn't the case. There is a large number of players, from the UK, USA, Japan, Germany, Spain, France and so on, experiencing the same issues so please, let me be the first to just through an idea out, perhaps it's not a fault on the players end? Perhaps it's the games servers, or a problem on the developers end?

At this point it may seem like I'm ranting, but the real purpose of this thread is to seek out a response from the developers on the matter at hand. By now they should be aware of the issues and should be aware that all these complaints and errors are connected to the thousands of players who are paying monthly fee's to continue playing this game. Considering how buggy the game is at the moment and how patient the majority of players are being, the very least we could expect in return is a response regarding the matter at hand. Is the issue being addressed? Do you know what it is? Can we expect a fix/patch in the coming weeks? Simple answers lead to happy players; happy players means they'll continue to play longer.

I'm aware that up until this point I've simply rambled a bit about the issue and what we really should be expecting from a company as well recognised as Sqaure Enix, but I think we should at least give some guidance as to when the issues are occurring and any other general information regarding the issue. Personally I'm having issues with lag spikes, everyday at completely random times. They usually last about 1-2 hours, during which I simply log out because it's unplayable. Internet provider is Studentcom, I live in the United Kingdom and have done and checked every single suggestion in the forums, including the official one provided within the forums support. Port-forwarding is done, firewall is allowing the programs, anti-virus off, ping is low etc. etc.

I highly doubt we'll see a formal response from the administrators regarding the issue, however at this point in time we should at least try to grab their attention seeing as we are paying them for a solid, secure and steady service.

Apologies if this thread was a tag long, but hopefully I got my point across. Hopefully you'll contribute to this thread and support the community and developers in helping acknowledge and amend these issues.

[Raist]

There has been a lot of documentation out there showing there are issues with routing in between the servers and the clients. Data needs to be gathered on your specific route from your client to your game server (tracert or pathping can be used, IP can be gathered via resmon--it's the one starting with 199), and then forwarded to both your ISP and SE to be investigated further.

There are issues amongst the various routing partners that need to be addressed by the people who have entered into agreements to use those ISP's for routing. They need to be identified so the proper parties can be addressed and held accountable.

Once these known issues can be addressed, then we can verify if/when the issues reside at SE's level so they can be addressed properly. Until then, things are just too inconsistent because of fluctuating errors in route, which makes it hard to properly isolate and diagnose the issues at the endpoint.

[Krio]

I myself have been encountering the error since Patch 2.0.5 was release. SE acknowledged that players would be encountering this error but have provided no timeline for anything. I have tried everything port forwarding you name it. It's all been done. Yet no news..... Game is beginning to become enjoyable. I've lost materials trying to synth, failed levemete, dropped during dungeons. I have paid for 6 months of service yet am getting irritation since patch 2.0.5, Please provide some feedback as to where you are with a fix and a timeline.

[Raist]

http://na.finalfantasyxiv.com/lodest...82c9ecc79fb042

We are currently experiencing instability with our network connections. This in turn is causing instability with connections from North American and European regions to the Japanese data center and vice versa.

The issue is currently being investigated and we will update you as more details become available.

We apologize for any inconvenience this may be causing and thank you for your patience.

[Date & Time]
Oct. 21, 2013 from 1:30 p.m. (PDT)

[Details]
- Instability with connections from North American and European regions to the Japanese data center
- Instability with connections from Japan to the North American/European data center

[Cause]
Network instability

[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn

Posted last night in the Lodestone (10/22/2013 1:49 AM JST). Heading of the post is "Network Difficulties (Oct. 21)"

[Krio]

Apparently you are not reading. This has been ongoing since Patch 2.0.5 for myself. Prior to that I had no issues what so ever. Not even during Early access. SE recognized the issue associated with Patch 2.0.5 on the Facebook Page.

[Raist]

Apparently you are not reading. This has been ongoing since Patch 2.0.5 for myself. Prior to that I had no issues what so ever. Not even during Early access. SE recognized the issue associated with Patch 2.0.5 on the Facebook Page.

You asked for a notice from SE, there was a recent one posted that I just copied into the thread for you in case you didn't see it.

And, I have been reading... guessing you have not. Click my name and look at my post history.

[Raist]

And here is a follow up they just posted:

Notice of Network Recovery (Oct. 22) 10/22/2013 8:34 AM (JST)

http://na.finalfantasyxiv.com/lodest...682b20b31f9e6c

During the following time, we were experiencing instability with our network connections, which caused instability with connections from North American and European regions to the Japanese data center and vice versa.

We are pleased to announce that the issue has been resolved. We apologize for any inconvenience.

[Date & Time]
From Oct. 21, 2013 1:30 p.m. to Oct. 22, 2013 3:15 a.m. (PDT)

[Details]
- Instability with connections from North American and European regions to the Japanese data center
- Instability with connections from Japan to the North American/European data center

[Cause]
- Internet instability

[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn

[Krio]

Yes and a notice went out Early this morning that the issue has been resolved as of 3:15AM PDT 10/22/13 So your post is a mute point to the discussion.

[Raist]

not really... SE is releasing notices when they can. Lodestone seems to be periodically lagging on the updates again.

As stated in my first post in this thread, there are issues that have been identified between the clients and servers that need to be addressed to better facilitate isolation/diagnostics of the problems at hand. These issues are not necessarily within SE's power or your ISP's power to address directly, but they may be able to contact people who can. But here's the rub---they need to know where to look to find out who to contact. That's where user participation comes into play with better bug reporting. The vast majority of the reporting is people just complaining, with no useful data to actually assist in diagnosing the problems. Some players have picked up on the signs, we just need more of that same type of reporting to take place. Once the known issues can be addressed by those responsible for fixing them, then SE can more effectively look into and troubleshoot problems that may be on their end.

Therefore, SE may not even have anything they can post beyond what they have already posted--a request for information to help them get in contact with the ISP's involved.

[Jitar]

But that was only if you were connecting to the opposite datacenter. I'm in NA and connect to NA. My ping and tracert are normal, and I don't really get bad lag until right before I randomly 90k. I did static IP and port forwarding. What are other ways to stop the 90k? Thanks.