Cait Sith Doll

[Nabiri]

I never got mailed my Cait Sith Doll for pre-ordering the game, so I thought maybe I had to enter some code. I found this page: http://preorder.na.finalfantasyxiv.com/ and received a code, which I entered on the PS3, and I think it said something about the code not being valid. It just didn't work. Didn't mistype it. Just wondering how other people got their Cait Sith doll.. I'm not sure if I made a mistake.

[RhoddODduw]

Your too late. You missed the window for claiming the pre-order bonus items. Sorry :-/

[Kewitt]

This is not SE support. You would need to use that to get any resolution to your issue.

Also with 1,025 posts, You clearly have been active in the game and should have address this a while ago.

[Nabiri]

Thanks RhoddODduw. :3 Suppose I'll email SE and see if there's anything they could possibly do about it then. If not, well, that kinda sucks.. lol Shouldn't have been a limited time thing. The reason I pre-ordered in the first place was to get the item.

This is not SE support. You would need to use that to get any resolution to your issue.

Also with 1,025 posts, You clearly have been active in the game and should have address this a while ago.

Kewitt, I'm aware that this is not SE support and made a decision to ask here before contacting them.
Also, I'm not sure what you think my post count has to do with anything. I've been out of the country for the last 5 months and haven't been home or on the game at all till just this week. I couldn't do anything while I wasn't home.

[Kewitt]

* In-game items can be redeemed by registering your preorder code via the FINAL FANTASY XIV: Mog Station.
* Preorder codes are valid until December 31, 2013.

http://na.finalfantasyxiv.com/pr/product/

[Nabiri]

Thanks Kewitt. The only problem is that my code is a 12 digit code for the PS3. Seems I can't enter it into the mog station, and the PS3 says it's invalid. I'll mail SE and see what they can do. Hoping they can fix it before the end of December.
Thanks all for the answers. <3

[Astrus]

Thanks Kewitt. The only problem is that my code is a 12 digit code for the PS3. Seems I can't enter it into the mog station, and the PS3 says it's invalid. I'll mail SE and see what they can do. Hoping they can fix it before the end of December.
Thanks all for the answers. <3

As far as I remember you have to convert your code here: http://preorder.eu.finalfantasyxiv.com/ to get a new code in the correct format to use on the mog station.

[Nabiri]

As far as I remember you have to convert your code here: http://preorder.eu.finalfantasyxiv.com/ to get a new code in the correct format to use on the mog station.

Even if I choose PC it still gives me the PS3 code that won't work. It still ends up: "XXXX-XXXX-XXXX"

It says: "Here is your PlayStation Promotion Code that will allow you to download the game from the PS Store, grant you early access to FINAL FANTASY XIV: A Realm Reborn, and the Cait Sith Doll Minion and Mog Cap in-game bonus items once the official service begins."

and:

"Select "Redeem Codes" on the PlayStation Store menu and enter the promotion code you received in email. Once the promotion code has been entered, proceed with the download process."

But when I enter the code there it won't work.

Thanks all for the suggestions. I'll leave it up to SE at this point. Gonna grab some breakfast and mail them.

[SockPoo]

I bought the CE edition from the Square-Enix store. For some reason they have no power over the pre-order codes and told me to contact the retailer.

[watstoner]

Trading EU preorder code for NA one