[Square Enix Account] Notification regarding Login Restriction

[darkvision]

you account got locked because you either:
* logged in to your account from a different IP address and have no security/software token linked to your account
OR
*Logged into your account from a different device or PC and have no security/software token linked to your account

i do not care what anyone thinks, having just a password on your SE account is not enough security, RMT hackers can always find away to get into your account if they really want it. i would suggest getting either the software token or the physical security token. all it takes is for either your account to get hacked or your email and you will loose everything, then get frustrated, have to work getting everything again, etc.

if your email account gets compromised by some hacker then all your account information relating to games etc will be sold to RMT's etc. so just a password is not enough

[Jeldan]

The most common is logging in from an IP address which the system hasn't seen you log in from before. I don't know when SE's systems decide to flag it, I've had it once over a year ago when I changed ISPs, however just after launch I was using a VPN to get round ISP throttling and I didn't get hit.

Honestly I think unknown IP screening is at the root of a decent amount of suspensions and log on restrictions. I just received a similar email/message today from the Launcher. This comes after having totally reformatting my computer this weekend to ensure NO viruses/malware were present, and all I've done was reformat/install windows/update windows+drivers/ install and register FFxiv/ Play FFxiv.

While not impossible, I find it hard to belive that my computer had shadey interwebz stds.

I don't mind SE restricting my account based on unknown IP's but at least be a little more clear on why the account is restricted (GW2 was very transparent on why your log-in was restricted)

[Saucie]

It has to be the system reacting to logging in from a different IP. The first time this happened to me a week ago I had brought my laptop to a family member's home and got the message. Now, just recently I got the message trying to log in from a coffee shop. I checked the time that the e-mail was sent to me about the change and it was the exact time I tried to log in. Now that I know the reason for the change I am much more relieved someone isnt constantly trying to hack my account.