Account suspended without any reason

[rotam]

First of all, im not rich, im not one of those players with millions in gil. I only have blm, miner, goldsmith and leather at 50, and 200k gil in my pocket. I was playing, happily, leveling clothcraft, then suddenly error 90000. It already happened to me in the past, no problem, lets login again. Error. ok maybe the pass is wrong or sthing happened with the one-time password. Error again.
"You could not login because the account in question is not registered"
wtf??
Then I open the account management system, it let me login, i check account services, and then i see "account suspended"
seriously, wtf???
The worst part is that im not able to cancel the automatic renewal for the monthly subscription. lol?? My account is suspended without any reason but u make me keep my monthly subscription?? seriously??
any explanation please? solutions? is this a joke??

[Avurach]

Greetings,

We understand that you are experiencing difficulties with error code 90000. There is already an open discussion regarding this same concern here. Please browse through this thread for any possible solutions you may not have tried yet. In an effort to consolidate information on this error, we ask that any additional information you gather be added to that thread. As such, we will be closing this particular thread. We further understand that you are having trouble with your account. However, we are not able to resolve any account issues through the forums. Based on the information you provided, this support article on the Support Center may help to resolve your concern. If it does not, it should help you get started in contacting the Support Center to resolve your concern directly. We apologize for any inconvenience. Thank you!