Controller becoming unresponsive periodically

[RyuDragnier]

I've been having this problem too. I'll be in an instance or dungeon, and out of nowhere suddenly get a lag spike which turns off my PS3 controller, forcing me to quickly reset it before I get killed. There's no set time frame either, but it seems to happen a lot in the hard mode Ultima fight, and the extreme mode Garuda fight.

[Zaiekk]

I play on PC, and I've had this problem w/ my keyboard. I'm playing just fine, no lag, nothing. Then suddenly, out of the blue, all my keyboard controls become completely unresponsive. It seems to be completely at random; it has happened during fights or when I'm just running around.

[HakuroDK]

Rescinding my "I fixed it!" post... again... I feel like I work for hours on a fix, then when I finally come to a proper, honest fix, I shut down my computer for the night, come back the next morning, and the problem's back in full force, like some kind of a mutating virus.

[HakuroDK]

I think I'm done playing FFXIV for now. I really don't want to go--and I really do mean that. This is an absolutely awesome, wonderful game and I would love nothing more to continue logging in every single day and play it to my heart's content. But with these controller issues... I just can't do it anymore. I've contacted FFXIV tech support at least three times and followed their steps, I've pursued my own extreme fixes when their steps didn't do anything, and I've even attempted to play with a keyboard and mouse which, for me, is exceptionally difficult due to the sheer amount of commands I have to have at the ready at any given time. And I've already spent over $100 on hardware and software aside from FFXIV in an attempt to fix the issue by purchasing controller after controller, and before telling myself to stop, I was going to spend another $100 on a copy of Windows 7 to downgrade and wipe out everything on my system JUST so I could play. But there are limits to what I should have to do, as a player and a proud subscriber to this game, to ensure that a game plays as intended.

The instant I hear word that this issue gets fixed, I will immediately come back without question. This is not an "I hate your game and I'm leaving" post, this is an "I love your game, but I can't play it right now" post. And I just can't play it right now. I really wish I could, but I just can't. And I hope some community rep posts in this thread just once to at least confirm that these problems are being seriously, seriously looked into.

[Saint_Angeles]

I think I'm done playing FFXIV for now. I really don't want to go--and I really do mean that. This is an absolutely awesome, wonderful game and I would love nothing more to continue logging in every single day and play it to my heart's content. But with these controller issues... I just can't do it anymore. I've contacted FFXIV tech support at least three times and followed their steps, I've pursued my own extreme fixes when their steps didn't do anything, and I've even attempted to play with a keyboard and mouse which, for me, is exceptionally difficult due to the sheer amount of commands I have to have at the ready at any given time. And I've already spent over $100 on hardware and software aside from FFXIV in an attempt to fix the issue by purchasing controller after controller, and before telling myself to stop, I was going to spend another $100 on a copy of Windows 7 to downgrade and wipe out everything on my system JUST so I could play. But there are limits to what I should have to do, as a player and a proud subscriber to this game, to ensure that a game plays as intended.

The instant I hear word that this issue gets fixed, I will immediately come back without question. This is not an "I hate your game and I'm leaving" post, this is an "I love your game, but I can't play it right now" post. And I just can't play it right now. I really wish I could, but I just can't. And I hope some community rep posts in this thread just once to at least confirm that these problems are being seriously, seriously looked into.

I have to say I am in the same boat with you... I do just about any possible fix but it seems to be absolutely at random if the controller decides to work or not. It is extremely frustrating to not know and, to reiterate your sentiments, equally frustrating that we have been posting about this for over a month without a single reply or any recognition that this is accepted as a possible issue.

I am going to go down some steps regarding my Windows 8.1 but it seems like its somewhat of a fruitless effort. I echo Hakuro's sentiments - I would really appreciate recognition of the problem and some investigation regarding what could be causing it.

[RachaelMarie22]

Please fix this!!!! I'm fed up of my character running away by itself (off ledges and into aoes and aggro) and not being able to complete combos!

I've just started getting a new one while in titan hm last night..trying to press right arrow for one of my jumps..I get the message "your companion cant be summoned" I know goddamnit I am trying to jump!!!!

So fed up and even spent 50 quid on a new ps3 controller thinking that this was the problem....but no. What a waste of money.

Sort it out!!!!!!!!!!!!!!!!!!!

[HakuroDK]

Even if I'm not playing the game until the issue is fixed, I still plan on being here on the forums trying to figure this out and to get a developer or a community rep to reply to this thread. Even if it's just to say "We are aware of this issue and are currently working on a possible fix."

[crc0427]

I just posted a new topic on this before I saw this... is everyone having the problem using Windows 8.1?

[HakuroDK]

That seems to be the thing, I think.

[crc0427]

Microsoft was having an issue with 8.1 and some games that use a mouse and something about raw input method.. I wonder if it applies to a controller? Apparently a mouse would stutter. not the same thing exactly.. but could be.