Controller becoming unresponsive periodically

[HakuroDK]

Addendum to further testing:

Going off of the advice of Square-Enix tech support, the following potential fixes have proven unsuccessful:

-Updating all Graphics Drivers
-Updating all Controller Drivers
-Unplugging all non-essential hardware (everything except Keyboard, Mouse, Monitor, and Power Supply)
-Disabling all antivirus and firewall software.
-Setting all Final Fantasy XIV programs to Windows 7 Compatibility Mode
-Disabling all software that uses internet access.
-Running Windows Update, then restarting.

I have also been told by tech support that FFXIV is unsupported by Windows 8 and 8.1, and that it could cause problems like this. I have also been told that the game is incompatible with Xbox 360 controllers as well, which, again, may cause problems like this.

I'm not going to give up, however, but I'll keep testing whatever I can to ensure that this very serious issue is dealt with.

[Laraul]

Have you tried deleting the FFXIV.cfg file? It's under "User\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\" and contains your game pad configuration info.

There should be no need to "calibrate" an Xbox 360 controller with the game's "calibration" config, This should be true with any controller that uses Xinput. I would advise you to skip this unless your controller uses DirectInput.

[Delta-Nom]

Hi, I am also having these same issues as you guys are with the controller just not responding to any additional inputs at given times, and today fell off the platform in titan extreme because of it. I also have Windows 8. (not 8.1 though)

My character would not stop running in a given direction, and I had not ever hit Autorun/LB (I knew better since the Autorun became so sensitive recently) so it was not that. This doesn't happen in any other game I have tried with controller (MGR:R, PSO2, and Dark Souls, for example) so I can't blame the controller here.

Please fix this.

[Saint_Angeles]

I am still having these issues - though strangely only when I am at home. I play at school and at a local coffee shop with no issues whatsoever. Delta, when it happened to you were you simply unable to enter any inputs at all for a given amount of time and then it started working again?

[Delta-Nom]

I am still having these issues - though strangely only when I am at home. I play at school and at a local coffee shop with no issues whatsoever. Delta, when it happened to you were you simply unable to enter any inputs at all for a given amount of time and then it started working again?

It's hard to explain...like it remembered my last input, then didn't respond to anything else I tried to input for about 3 seconds, which ultimately led to me running off of the edge in titan extreme the other day...and by the time it read new inputs (something like even re-positioning the camera, since it was spinning out of control from my last input) it was too late.

I hope that made a little more sense, I'm struggling to describe what exactly happens, sorry for any confusion.