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  1. 10-20-2013 03:30 PM #1
    Vamp
    Player
    Vamp's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    29
    Character
    Aari Anne
    World
    Mateus
    Main Class
    Samurai Lv 70

    Windows 8.1 and AMD 7970M

    After upgrading to Windows 8.1 and upgrading the drivers on my video card to run the game at full resolution, I can no longer enter that game past the launch window. Here are some points of reference that might help.
    • Worked perfectly with Windows 8 and switchable graphics
    • Upgraded to windows 8.1
    • Launched FFXIV with no issues, but was only using Intel HD 4k graphics
    • Upgraded to current AMD driver and switchable graphics again
    • After clicking on start, the game crashes stating: Final Fantasy XIV: A Realm Reborn has stopped working.

    I'm at a loss here. Every other piece of software on my PC still works perfectly except FFXIV. Any suggestions for what I can try would be greatly appreciated.
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  2. 10-20-2013 03:39 PM #2
    Squa11_Leonhart
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    This seems to be common with 8.1 'upgrades'.

    click the details tab and upload the mndmp file to a file locker.
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  3. 11-02-2013 05:24 PM #3
    Boretalith
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    Greetings,

    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
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