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  1. #1
    Player
    Issac's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    952
    Character
    Kytheren Kenni
    World
    Seraph
    Main Class
    Red Mage Lv 97

    For those using Android software token

    Has anyone ever needed to factory reset their phone? Does it affect your token validity when you need to reinstall the software token?

    I'm about to try a new ROM on my Android. Anything I need to worry about, like, I dunno, cussing up and down from the loss of my ability to use a software token?
    (0)

  2. #2
    Player
    Issac's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    952
    Character
    Kytheren Kenni
    World
    Seraph
    Main Class
    Red Mage Lv 97
    I think I may have found the answer to my question.
    https://support.na.square-enix.com/f...+factory+reset

    If you have already completed the registration process, you will have to remove the Software Token before deleting it.

    Please visit the following page for more information on how to remove your Software Token.

    How do I remove the Software Token from my Square Enix account?

    After the Software Token has been removed, you can delete the application and re-download it to complete the re-installation.
    Though it seems they never provided said "following page." >_>
    (0)

  3. #3
    Player
    Jenovas_Witness's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Ren'ha Epocan
    World
    Balmung
    Main Class
    Conjurer Lv 42
    You might wanna remove the token from your account temporarily, or at the very least have your Token Removal Password handy

    http://support.na.square-enix.com/fa...32&id=496&la=1
    (0)

  4. #4
    Player
    LordSideKicks's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    405
    Character
    J'ordance Nunh
    World
    Behemoth
    Main Class
    Marauder Lv 50
    If you are afraid. Use the emergency code from your square enix account site to remove the app from your account first before doing anything.
    (0)

  5. #5
    Player
    Sparker's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    108
    Character
    The Dude
    World
    Hyperion
    Main Class
    Pugilist Lv 51
    I have done it numerous times, just make sure, like they said get the emergency removal password. I'm a flashaholic, so every time I do it, I email myself the removal password. If you don't have the password, you have to restore a nandroid. Also, TB backups don't work for that app.
    (0)

  6. #6
    Player
    Issac's Avatar
    Join Date
    Mar 2011
    Location
    Limsa
    Posts
    952
    Character
    Kytheren Kenni
    World
    Seraph
    Main Class
    Red Mage Lv 97
    Quote Originally Posted by Sparker View Post
    I have done it numerous times, just make sure, like they said get the emergency removal password. I'm a flashaholic, so every time I do it, I email myself the removal password. If you don't have the password, you have to restore a nandroid. Also, TB backups don't work for that app.
    Awesome, thanks for the insight. Been using the people's rom 2.2 for a number of months on my epic and the displeasure of my phone just crashing every day is grinding on my nerves.

    Any suggestions? I just want something stable running on a somewhat recent build, or maybe even as recent as 4.04.
    http://forum.xda-developers.com/sams...4g/development
    (0)