by "we will look into it" I think it is more of the dev rep's on the forum's are not directly working on the game and have to ask the developer's working on the game for the info they can give to us. The rep's only know so much or are only allowed to tell us so much. They have to ask the individual teams how it is coming along in that regard or what they think of the idea's. I could be wrong, but rep's usually get the info they are told from the dev's so they have to go "look into it" to get the info that we require.