my wife daughter and i played the 1st version of this game for 2 years. i got the CE edition my wife used my buddy pass and i bought my daughter the regular version. when the new edition of the game came out i bought my wife the CE of the game and myself the reg version for early access. i have spent well over $200 on this not including laptops or PC's. my wife still hasn't received the CE items even though i have sent several email informing them of this. the first time payments where due it took me six hours to get it to accept my money despite having plenty of credit. i still had to buy gamer cards to get crystals. this time whenever i try to log in to even try to pay it sends me back to the log in screen when i try to click on my account. i will no longer be buying anything from this company for me or anyone from my family. i would also like to add i have never expedience worse customer service in my life. this barbaric payment system is further proof im wasting my time and energy.