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  1. #1
    Player
    ToraFomalhaut's Avatar
    Join Date
    Oct 2011
    Location
    Limsa Lominsa
    Posts
    84
    Character
    Tora Fomalhaut
    World
    Masamune
    Main Class
    Marauder Lv 50

    FFXIV & Regional Subscription Differences

    Hello Again,

    I apologize I recently had a thread here: Australia & EU Region Subscription Costs that I was awaiting a response on. Although as you can see below, the response I eventually received didn't really address the topic at hand at all, and I can only assume it was an automatic response given to threads that don't see activity over a certain period of time.

    Quote Originally Posted by Philotreu View Post
    Greetings ToraFomalhaut,

    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

    Good Luck!
    So I'm doing as suggested and posting another thread to try and get a proper response from someone at SE who hopefully, will actually reads this and the previous thread this time.

    The crux of my argument is that being based in Australia, and friends that are in Singapore and New Zealand who are using the EU version of the game are forced to pay for their subscriptions in Euros which is a costly currency for us to convert to, when we can convert to alternatives like the GBP and USD at a cheaper price.

    I'd really like to know, or hear from SE why people who have to pay in a non native currency are locked into using the most expensive currency to convert to over the cheaper alternatives that are available, why not let us choose from the currencies you do supply a subscription cost in? The money we lose in converting to an acceptable currency is a bit of a sting when we consider it doesn't actually go to SE's coffers but the banks we are buying the currency from.
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    Last edited by ToraFomalhaut; 10-18-2013 at 11:36 AM.

  2. #2
    Moderator Avurach's Avatar
    Join Date
    Sep 2013
    Posts
    288
    Greetings,

    We appreciate you taking the time to voice your concerns regarding subscriptions. However, the technical support forums are designated for players to assist other players with technical issues they are experiencing. Since this is not a technical issue I will be closing this particular thread. We welcome you to start a discussion/make a suggestion on subscriptions and currency exchange in a more appropriate section of the forums, such as General Discussion. Thank you!
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