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  1. #1
    Player
    DieLorelei's Avatar
    Join Date
    Sep 2011
    Location
    Limsa Lominsa
    Posts
    23
    Character
    Cyn Theia
    World
    Sargatanas
    Main Class
    Astrologian Lv 100

    Inverted/Rainbow Graphics - Blackscreen

    So... Was just casting Bane on Cancer when suddenly!



    Time: Roughly 10:46pm PST
    Frequency: Once
    World name: Balmung
    Character name: Calista Theia
    NPC name: Cancer
    Monster name: Cancer
    Class/Level: Summoner 33
    Party or solo: Party
    In-game time: about Midnight Eorzea Time
    Area and coordinates: Costa Del Sol 31x 34y
    Steps:
    1. Run into FATE: Its not Lupus
    2. Jump on rock
    3. Cast a spell
    4. Bug out -> Screenshot
    5. Black screen, sound effects, game not responding
    6. Hear Victory Fanfare, (FATE completed) screen comes back and everythings working again

    Connection Specs
    - Type of internet connection/provider: Timewarner Cable
    - Modem maker/model number: Motorola

    PC Specs
    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 8.1 Pro 64-bit (6.2, Build 9200) (9600.winblue_rtm.130821-1623)
    SYSTEM_CPU Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 07/05/13 17:22:43 Ver: 04.06.05
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16314.457MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 18746.457MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 921.403GB SYSTEM_FREEDISC_SPACE 568.537GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1397.263GB SYSTEM_FREEDISC_SPACE 1088.571GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 760
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 760
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 1986.684 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2723
    SYSTEM_GRAPHICS_DRIVER_DATE 9/12/2013 1:58:10 AM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {275DA230-6DBF-499F-905D-F410927F3BBC}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6873
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/29/2013 6:42:42 AM
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {DB08A266-25BC-4589-96D6-7E4F0A7D951C}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6873
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/29/2013 6:42:42 AM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {08867EF0-1EDB-11E3-8004444553540000}
    SYSTEM_INPUT_NAME Splashtop Virtual Hid
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {597FF940-1BB0-11E3-8001444553540000}
    SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {59802050-1BB0-11E3-8003444553540000}
    SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {08867EF0-1EDB-11E3-8006444553540000}
    SYSTEM_INPUT_NAME Splashtop Virtual Hid
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {59802050-1BB0-11E3-8004444553540000}
    SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {08867EF0-1EDB-11E3-8008444553540000}
    SYSTEM_INPUT_NAME Splashtop Virtual Hid
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {59804760-1BB0-11E3-8005444553540000}
    SYSTEM_INPUT_NAME 2.4G RF Keyboard & Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001EFC
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001498
    C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\ComUpdatus.exe 00000E7C
    C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 000018E8
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001970
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00000774
    C:\Program Files (x86)\Steam\Steam.exe 00002360
    C:\Program Files (x86)\Trillian\trillian.exe 00001178
    C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe 00001B70
    C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXE 00000B58
    C:\WINDOWS\SysWOW64\RunDll32.exe 00001C70
    C:\WINDOWS\syswow64\wwahost.exe 000013EC
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
    (0)
    Last edited by DieLorelei; 10-17-2013 at 03:03 PM.

  2. #2
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    We appreciate you taking the time to report this trouble you are having to us. However, since this sounds like something requiring Technical Support rather than a bug report, I will be closing this particular thread. We welcome you to post about this concern in the "Technical Support" forums in order to seek a resolution. Thank you!
    (0)