when you pay for a service and you get squat and you are told to do the same 3 steps repeatedly and bounce between them and do them over and over for over 2 darn weeks thats an issue in itself.. So yeah I have the right to be upset when GM's do nothing, the email customer service support - what , does nothing, and oh wait customer TECH SUPPORT does nothing and my past service to their company and for this current game as well should at least grant me some respect along with the fact I paid for the collectors edition.. I paid up from for 3 months of service for a game type I never played before beta.. MMO-RPG and to top it off my Gil was gil I earned fair and square selling items I hunted down in game and what? spent hours grinding out killing for such low load rates and waiting for other jerks like yourself who seen fit to be rude because they felt elite.. TO kill everything in sight so i couldnt even attempt to get anything for days on end. It took me weeks to get enough stuff to make that 200,000 gil. Then the game wipes it out.. Nope not gonna happen it better all be replaced fair and square. I expect to be treated fairly. I dont cheat, i dont expect to be cheated either.