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  1. #1
    Player
    Ladon's Avatar
    Join Date
    Aug 2012
    Posts
    570
    Character
    Resa Nome
    World
    Hyperion
    Main Class
    Paladin Lv 90
    Thanks Camate.

    I realize you guys are busy but since this is a known issue can the team look into the reports of lost crafting items due to these disconnects? I opened a ticket with the GM department about losing 9 potash disconnecting in the middle of a Vanya robe synth last night and got a response to my ticket this morning stating the GM team is unable to restore lost crafting items due to disconnects.
    (15)

  2. #2
    Player
    PandaPause's Avatar
    Join Date
    Sep 2013
    Posts
    433
    Character
    Tonbo Skywarp
    World
    Goblin
    Main Class
    Monk Lv 80
    Quote Originally Posted by Ladon View Post
    Thanks Camate.

    I realize you guys are busy but since this is a known issue can the team look into the reports of lost crafting items due to these disconnects? I opened a ticket with the GM department about losing 9 potash disconnecting in the middle of a Vanya robe synth last night and got a response to my ticket this morning stating the GM team is unable to restore lost crafting items due to disconnects.
    Ouch... that's a tough break Ladon. I hope they can help get this resolved.
    (1)

  3. #3
    Player
    Lyrinn's Avatar
    Join Date
    Aug 2013
    Posts
    1,524
    Character
    M'kael Jin
    World
    Tonberry
    Main Class
    Conjurer Lv 3
    Quote Originally Posted by Ladon View Post
    Thanks Camate.

    I realize you guys are busy but since this is a known issue can the team look into the reports of lost crafting items due to these disconnects? I opened a ticket with the GM department about losing 9 potash disconnecting in the middle of a Vanya robe synth last night and got a response to my ticket this morning stating the GM team is unable to restore lost crafting items due to disconnects.
    It's ridiculous how they refuse to compensate us for their problems. Are we supposed to pretend high level crafts don't exist for the next two weeks until they fix this problem? Because there's no point in taking the risk of being 90k'd in the middle of an expensive craft.
    (1)

  4. #4
    Player
    Tupsi's Avatar
    Join Date
    Feb 2012
    Posts
    3,149
    Character
    Odsarzol Que
    World
    Balmung
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by Lyrinn View Post
    It's ridiculous how they refuse to compensate us for their problems. Are we supposed to pretend high level crafts don't exist for the next two weeks until they fix this problem? Because there's no point in taking the risk of being 90k'd in the middle of an expensive craft.
    Me: Hey SE, thanks to the 90k errors I kind of lost 50 Animal Fats and 70 Peacock Ore...can you recompensate? As you can see I did spend tomes.....
    SE: LET ME INVESTIGATE!....Ok you did spend tomes and you did error out shortly after..HERE YA GO!

    People can and will exploit it and ruin it for all of us, so companies rarely do compensate, even in a video game in a major way like that, it's not because they're greedy, it's because people will find a way to weasel into it - This is why when they DO compensate us, it's not returned items but something else.
    (1)

  5. #5
    Player
    DokutoruGwydion's Avatar
    Join Date
    Oct 2013
    Posts
    22
    Character
    Dokutoru Gwydion
    World
    Excalibur
    Main Class
    Archer Lv 50
    Quote Originally Posted by Ladon View Post
    Thanks Camate.

    I realize you guys are busy but since this is a known issue can the team look into the reports of lost crafting items due to these disconnects? I opened a ticket with the GM department about losing 9 potash disconnecting in the middle of a Vanya robe synth last night and got a response to my ticket this morning stating the GM team is unable to restore lost crafting items due to disconnects.
    I think that's just how it is. Else how can they tell if you weren't just crafting, weren't getting the HQ results you wanted and just pulled your net deliberately?
    (5)

  6. #6
    Player
    Ladon's Avatar
    Join Date
    Aug 2012
    Posts
    570
    Character
    Resa Nome
    World
    Hyperion
    Main Class
    Paladin Lv 90
    Quote Originally Posted by DokutoruGwydion View Post
    I think that's just how it is. Else how can they tell if you weren't just crafting, weren't getting the HQ results you wanted and just pulled your net deliberately?
    I would suspect their server logs are logging 90000 errors. This is a server side error so unplugging your connection would be a client side initiated disconnect so it should be pretty easy for them to determine the source of the issue.

    Regardless, I could understand under normal circumstances that they could not address the issue but if they have a confirmed issue then they should at least spend the extra time to review reported incidents related to issues rather than just closing the incidents with a BAU response.
    (2)

  7. #7
    Player
    YukiKoneko's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    157
    Character
    Carbuncle Plushy
    World
    Balmung
    Main Class
    Black Mage Lv 80
    Actually, a 90000 error is purely client-side. It literally means your client severed its connection to the server for any number of reasons: legitimate loss of connection, a bad, or malformed packet received by the client, etc. That really does suck you lost the potash. I lost mats crafting yesterday as well... but it was just a raptor leather synth so... ya

    The only real solution to this problem is when SE fixes the client netcode bugs, and deals with the ever-growing ISP packet throttling issues.
    (1)
        Λ , Λ__   
      /(*’ - ’)  /\   Carbuncle Plushy - Balmung Server
    /| ̄∪∪ ̄|\/ 

  8. #8
    Player
    GinTama's Avatar
    Join Date
    Mar 2011
    Posts
    722
    Character
    Strawberry Dragon
    World
    Phoenix
    Main Class
    Arcanist Lv 61
    Quote Originally Posted by Ladon View Post
    Thanks Camate.

    I realize you guys are busy but since this is a known issue can the team look into the reports of lost crafting items due to these disconnects? I opened a ticket with the GM department about losing 9 potash disconnecting in the middle of a Vanya robe synth last night and got a response to my ticket this morning stating the GM team is unable to restore lost crafting items due to disconnects.
    ouch this hurts, but wouldn't get my hopes up.
    (0)

  9. #9
    Player
    StrayWolf's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Stray Wolf
    World
    Fenrir
    Main Class
    Pugilist Lv 50
    I also received the 90k and 5003 errors today as well i was getting ready to do a levequest and bam it just hit me out of the blue on my PS3 oh and now when i exit from the lobby it goes to a black screen and thats it, so when i go to quit the game and asked me yes clicked yes and it rebooted the PS3 and turned off controler.
    (3)
    Last edited by StrayWolf; 10-17-2013 at 08:53 AM.