Quote Originally Posted by DokutoruGwydion View Post
I think that's just how it is. Else how can they tell if you weren't just crafting, weren't getting the HQ results you wanted and just pulled your net deliberately?
I would suspect their server logs are logging 90000 errors. This is a server side error so unplugging your connection would be a client side initiated disconnect so it should be pretty easy for them to determine the source of the issue.

Regardless, I could understand under normal circumstances that they could not address the issue but if they have a confirmed issue then they should at least spend the extra time to review reported incidents related to issues rather than just closing the incidents with a BAU response.