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  1. #1
    Player
    SkyfangRauss's Avatar
    Join Date
    Aug 2013
    Posts
    122
    Character
    Skyfang Rauss
    World
    Midgardsormr
    Main Class
    Gladiator Lv 60

    FF14 not exiting properly since update

    every time I exit the game since the update, the game doesn't exit.

    it just sits there on a black screen, and I have to use the task manager to kill the process.

    this is what the error window says

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: ffxiv.exe
    Application Version: 1.0.0.0
    Application Timestamp: 5256f668
    Hang Signature: f661
    Hang Type: 6144
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: f6616b9032284ba785f8b936fa4a9012
    Additional Hang Signature 2: 14eb
    Additional Hang Signature 3: 14eb11c552c3536d95b5a497210f392a
    Additional Hang Signature 4: f661
    Additional Hang Signature 5: f6616b9032284ba785f8b936fa4a9012
    Additional Hang Signature 6: 14eb
    Additional Hang Signature 7: 14eb11c552c3536d95b5a497210f392a
    (46)

  2. #2
    Player
    zaknefein's Avatar
    Join Date
    Aug 2012
    Posts
    21
    Character
    Zaknefein Do'urden
    World
    Excalibur
    Main Class
    Goldsmith Lv 62
    im having the same issue
    (3)

  3. #3
    Player
    Starsiss's Avatar
    Join Date
    Oct 2013
    Posts
    1
    Character
    Starsiss Agen
    World
    Moogle
    Main Class
    Lancer Lv 48
    It happens to me as well.
    (3)

  4. #4
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    I got a 5003 authentication error while in the Inn earlier, and it's been black-screening on log out since. Last time I had issues after a forced disconnect/shutdown like that, everything appeared to get fixed after running a chkdsk to scan/fix errors on the drive. Just got done running it, about to log in to see if it is behaving again.

    Edit:
    Seems to be back to "normal" now after the chkdsk c: /F command was run from an elevated command prompt and I rebooted to let it do it's thing.

    Logged in to Start screen, exited to desktop fine.
    Logged in and went to Character Select, backed out to Start screen, exited to desktop just fine.
    Logged all the way in, went into the Inn at Gridania, flopped on the bed and opted to Log Out, got back to Start Screen, and exited to deskop normally.

    Should be noted, I always log out to Start screen and then exit the game from there. Old habit from FFXI as taking the fast shutdown route had a habit of monkeying with my auto-trans... could have been avoided, but I preferred to run that game a certain way. Log out of XIV the same way, just to be on the "safe" side.

    Edit 2:
    Played for about 2 hours, logged out at Quarry Mill and it went right to desktop again. IDK if SE tweaked something, it was a network stability thing, or the chkdsk that fixed it. That's all I did though on my end. Might want to give it a shot if you are still having trouble exiting cleanly to desktop.
    (3)
    Last edited by Raist; 10-16-2013 at 11:35 AM.

  5. #5
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    I experienced this when logging out this morning as well, have not tried since.
    (0)

  6. #6
    Player
    JLTaser's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Sir Taser
    World
    Brynhildr
    Main Class
    Pugilist Lv 60
    +1 to thread
    (0)

  7. #7
    Player
    Azzhole's Avatar
    Join Date
    Oct 2013
    Posts
    1
    Character
    Tank Ex
    World
    Aegis
    Main Class
    Gladiator Lv 50
    I have the same problem, and the server will ask me to change password after crash. So today, i have already changed password 5 times. >_<
    (1)

  8. #8
    Player
    Avorniel's Avatar
    Join Date
    May 2013
    Posts
    71
    Character
    Petra Lesrekta
    World
    Phoenix
    Main Class
    Scholar Lv 75
    Same issue as well get black screen on exiting the game since last update.
    (0)

  9. #9
    Player
    LiadansWhisper's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    674
    Character
    Liadan Summerfield
    World
    Balmung
    Main Class
    Conjurer Lv 70
    I am also getting a black screen. I have to manually kill the task because it won't close any other way.

    I don't get an error message, however.

    Edited to Add: This only started after I 90k'd out of a Fate earlier tonight, and then got the 5003 error. Prior to that I had logged in this afternoon and logged out without any issues. But now I get a black screen.
    (2)

  10. #10
    Player
    Logie's Avatar
    Join Date
    Nov 2011
    Posts
    8
    Character
    Logie Brewster
    World
    Odin
    Main Class
    Machinist Lv 70
    Same problem here, 2 separate computers on 2 different ISPs
    (0)

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