Time: 5:20pm Eastern
Frequency: one time
World name: Famfrit
Character name: Schelle Sommers
NPC name: Not applicable
Monster name: Not sure, it was whatever comes up in MQ when you use the smouldering coal
Class/Level: Schelle was on Arcanist, level 25
Party or solo: She was solo
In-game time: I have no idea. It was night.
Area and coordinates: Somewhere in Western Than, near where the rat-people are, on the other side of the bridge
Steps:
1.Fight, blackout
2.Error code 90,000
3.Error code authentication issue, code 5003
4.Have to do a ctrl/alt/del in order to get the game to stop running (it was just a black screen for 30+ seconds)