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  1. #1
    Player
    Zhaneel's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Lessa Lock
    World
    Diabolos
    Main Class
    Gladiator Lv 50

    FFXIV Has Stopped Working [On Character Load from Launcher]

    Hello,

    After patching the game, and logging in to my account successfully, and the character selection screen and choosing my character on Diablos and seeing the "Now Loading" splash screen, I'm getting "FFXIV Has Stopped Working" error, and having the application closed by Windows.

    3 out of 3 loads, this morning, same behavior.

    Here is the Action Center Report:
    Description
    Faulting Application Path: D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: ffxiv.exe
    Application Version: 1.0.0.0
    Application Timestamp: 5256f668
    Fault Module Name: ffxiv.exe
    Fault Module Version: 1.0.0.0
    Fault Module Timestamp: 5256f668
    Exception Code: c0000005
    Exception Offset: 0085dac0
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Files that help describe the problem
    WERInternalMetadata.xml
    AppCompat.txt
    memory.hdmp
    minidump.mdmp
    (0)

  2. #2
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    a dmp file is required to work through this.

    application dumps can be enabled/disabled with the reg keys inside this zip

    http://www.mediafire.com/download/x4.../localdump.zip

    the dumps are created in %appdata%\local\crashdumps
    (0)

  3. #3
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    Greetings,

    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
    (0)

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