Transfers are up!

[Tahldon]

Poor Camate, throwing himself into the fire of angry customers.

To have to wake up on a Tuesday morning, grab a mug of coffee and sit down to some of these messages for 8 or 10 hours a day on top of whatever other duties he has to do besides being a forum moderator. Whew.

Sympathies, man.

Also, it should likely be known that hostile questions don't beget answers... just in case that wasn't common knowledge.

[HiirNoivl]

Poor Camate, throwing himself into the fire of angry customers.

He's a Tank. Getting massive aggro just comes naturally.

[Maddox]

<Snip>

Ok lets review why people are hostile 101:

SE screwed up with the whole 90k incident. The issue of 90k in turn caused many players to make characters on JP servers and legacy servers. I'm sure the JP players are stranded on NA servers too.

So here comes transfers, Oh look another screw up. SE puts a First Come, First Serve basis on transfers, and I'm sure they expected site difficulties but just like issue 90k they didn't expect this much difficulty. Meaning they were under prepared again.

Out of those choices, 2 are more then crowded, 2 have some people, one is EU. For legacy player's most of our friends are on the 2 super crowded ones.

Those who didn't have options during the 90k issues, and ended up making a character on a Legacy server, their issue is as bad as us Legacy Players.

They can only transfer to Legacy servers so their friends will have to come to them. However a lot of people's friends aren't coming because they don't want to be locked into 5 server choices out of 30.

Thats some of the issues that have been a plague since launch. Sympathy was out the window months ago. Also its his job to try to calm the fire, but this isn't a fire its an inferno.

[Tahldon]

While I understand that people have a reason to be mad, that doesn't mean that Camate has to be the the one being abused. True, he's a rep. True, he's making statements on behalf of the dev team and what-have-you, but that doesn't mean that we have to go through the ritual of "killing the messenger".

That's all I'm saying. I am sure that those of you who have worked retail know full well the butt-ache with dealing with angry customers when you are only a rep of said cause with little power to do anything but relay a message so that the bees behind the hive get busy enough to make the magic happen.

It means nothing at all, I'm sure, but I'm sorry those of you who want to transfer are having hardships. Lol. All I ask is that if someone magically happens across an error message and sees my name, don't transfer me. Please. Hopefully they get this all sorted out with the quickness, for both side's sake.