Hello,
I apologize for the issues that you're all experiencing and the delay in announcing an update on the World Transfer Service.
Currently the World Transfer Service is experiencing issues and generating errors when acquiring characters due to a large amount of transfer requests. Due to this, we are processing the transfer requests slower than anticipated and there may be cases where errors appear during the application process. The development team is working to resolve the core causes of the issue, but until the fixes are completed you may still continue to encounter errors. We anticipate the earliest these countermeasures will be applied to be around the early hours of tomorrow morning.
Depending on the timing of the countermeasure implementation we may extend the free World transfer period once again. We will be sure to keep you updated on the status as we have more to share. We sincerely apologize for any inconveniences caused during this time.