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  1. #1
    Player
    Trell's Avatar
    Join Date
    Oct 2013
    Posts
    44
    Character
    Trell Taskann
    World
    Midgardsormr
    Main Class
    Archer Lv 50

    Awful user experience...

    My transfer from Durandal to Sargatanas is constantly being blocked for no apparent reason... The only issue that may apply to me is:

    Your character must rehire any retainers carried over from Version 1.0.

    - I have no retainers and the game doesn't even give me the choice of rehiring any retainers from 1.0

    Honestly, since I started playing FFXI 12 years ago, I've never had even one positive experience with Square support and I'm at my wits end with this. They just aren't very good at this MMO stuff in a general way. Following the disaster that was 1.0 and now dealing with this situation, I'm on the verge of quitting Square all together. Enough is enough.
    (1)

  2. #2
    Player
    brokenhero's Avatar
    Join Date
    Oct 2013
    Posts
    6
    Character
    Broken Hero
    World
    Siren
    Main Class
    Thaumaturge Lv 36
    I got "The World Transfer service is unavailable, or the website is currently under maintenance. Please wait and try again." for like the 100th time.
    (2)

  3. #3
    Player
    Sapphires's Avatar
    Join Date
    Aug 2013
    Posts
    60
    Character
    Ruby Lux
    World
    Excalibur
    Main Class
    Botanist Lv 90
    Quote Originally Posted by brokenhero View Post
    I got "The World Transfer service is unavailable, or the website is currently under maintenance. Please wait and try again." for like the 100th time.
    Quote Originally Posted by JaynanTesla View Post
    Can anyone help me out, I am trying to transfer my partners character from Exodus to Ragnarok so non legacy to legacy, but it keeps declining, He isn't part of a FC, He has no items up for sale or Gil in Retainers, his character was created in ARR so no Calamity NPC i am refreshing page but its been saying this since i tried when transfers went up. Yet I my alt on Hyperion transferred to Ragnarok instantly?

    I still have a similar issue for me on 1 of my characters, I had multiple characters I needed to transfer but when I picked a single character, one of them transferred successfully.

    After waiting 3 days for the transfer cooldown, i keep getting the above error after picking the server destination, source server and character I want to move.
    (0)

  4. #4
    Player
    ZackyP's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    No Life
    World
    Leviathan
    Main Class
    Leatherworker Lv 50
    Quote Originally Posted by Sapphires View Post
    I still have a similar issue for me on 1 of my characters, I had multiple characters I needed to transfer but when I picked a single character, one of them transferred successfully.

    After waiting 3 days for the transfer cooldown, i keep getting the above error after picking the server destination, source server and character I want to move.
    I am having the same issue. Haven't found a answer anywhere.
    (0)

  5. #5
    Player
    Kakak's Avatar
    Join Date
    Oct 2013
    Posts
    2
    Character
    Kakak Kawasan
    World
    Phoenix
    Main Class
    Marauder Lv 31
    Quote Originally Posted by brokenhero View Post
    I got "The World Transfer service is unavailable, or the website is currently under maintenance. Please wait and try again." for like the 100th time.
    I got the same error too.

    Sent an email to support.
    No response so far
    (0)

  6. #6
    Player
    Sapphires's Avatar
    Join Date
    Aug 2013
    Posts
    60
    Character
    Ruby Lux
    World
    Excalibur
    Main Class
    Botanist Lv 90
    Make sure that character creation isnt currently restricted on the destination server you want to transfer to. This fluctates every 4-6 hours and is posted on lodestone.

    It looks like the webteam for mogstation changed the webform so you can pick a server destination even if its currently restricted, and the error is just a generic one.
    The mogstation website team really needs to have their error messages more verbose if they can detect the transfer isnt allowed for a specific reason.

    HOWEVER,
    That being said, even with character creation restriction being removed on the destination server I want to go to, it still doesnt work for one of my characters, so now I have my characters split between 2 servers -_-:
    I dont even care if I have to pay 20 EUR now to move it, just fix your damn service SE
    (0)
    Last edited by Sapphires; 10-20-2013 at 11:15 PM.

  7. #7
    Player
    ArkhamNative's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    890
    Character
    Santori Zhonets
    World
    Balmung
    Main Class
    Conjurer Lv 60
    Quote Originally Posted by Sapphires View Post
    ... even with character creation restriction being removed on the destination server I want to go to, it still doesnt work for one of my characters, so now I have my characters split between 2 servers -_-:
    As a helpful SE rep said on a similar thread this morning:
    Quote Originally Posted by Boretalith View Post
    Greetings

    We understand that you are having trouble with the world transfer feature. However, we are not able to resolve any account issues through the forums. Based on the information you provided, this article on the Support Center may help to resolve your concern. If it does not, it should help you get started in contacting the Support Center to resolve your concern directly. Thank you!
    (0)

  8. #8
    Player
    Sapphires's Avatar
    Join Date
    Aug 2013
    Posts
    60
    Character
    Ruby Lux
    World
    Excalibur
    Main Class
    Botanist Lv 90
    email support has been worthless regarding valid characters that are unable to transfer, their reply was that they cannot do a manual transfer and that I am supposed to just keep trying the website
    (1)

  9. #9
    Player
    Ricships's Avatar
    Join Date
    Oct 2013
    Posts
    3
    Character
    Rixus Maximus
    World
    Faerie
    Main Class
    Gladiator Lv 20
    i got a generic answer from support that said nothing usefull...

    i guess i'll have to create a new character on the world my friends are.
    (0)

  10. #10
    Player
    InsaneFurry's Avatar
    Join Date
    Oct 2013
    Posts
    7
    Character
    Tygana Whytemyst
    World
    Gilgamesh
    Main Class
    Archer Lv 35
    Getting "The World Transfer service is unavailable, or the website is currently under maintenance. Please wait and try again." error for a couple of days now. Has anyone seen an update, or are they just holding out until the free transfer period is over? Doesn't it end today?
    (0)

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