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  1. #1
    Player
    Carmentisis's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Carmentisis Stargazer
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 50

    Log In Issues during EU evening times.

    I have been getting the following issue when trying to log into the game during evening time EU. (3pm GMT onwards).

    My FF loader takes ages to actually load the area where the login and password details go.

    I then enter my information, the start button is red, I click it and then it takes around 20 seconds to complete version check. Then I usually get the following error message:

    A system error has occurred: -2146697211.
    http://fronteir.ffxiv.com/arr_win/in...?rc_lang=en-us

    When I keep trying, I get a blank Character Selection page for at least a minute, then I usually get no JP or EU server list.

    When I finally get into the game, it gives either R0, S0 or both, then error 90k or 2002.

    This problem only happens during the evening.

    Can anyone assist please?

    PS: Things I have done:-

    PC reboots
    Reinstallation of FF Launcher
    Checked with ISP that there is no problem
    Bought a new router
    Increased my internet speed

    PPS: If this is due to lots of people logged into FF, I would rather sit in a queue than to keep having to enter my log in details countless times.
    (0)

  2. #2
    Player
    ZohnoReecho's Avatar
    Join Date
    Aug 2013
    Posts
    958
    Character
    Zohno Reecho
    World
    Ragnarok
    Main Class
    Pugilist Lv 70
    I think you have a serious connection issue. Do you notice this slow connection only with the game?
    (0)

  3. #3
    Player
    Carmentisis's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Carmentisis Stargazer
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 50
    It's only with this game and only during evenings.
    (0)

  4. #4
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    Greetings,

    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
    (0)