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  1. #1
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70

    Launcher Bug: version check error or password(s) error resets ID and checkbox

    Attempting to login just now, i got the usual error when login servers are down, but unlike previous versions of the launcher, (as i noticed it had been updated) my ID was blanked and the remember id checkbox unchecked upon the launcher reloading.

    I then reproduced this by entering an invalid password and OTP.
    (0)

  2. #2
    Player
    Venat's Avatar
    Join Date
    Mar 2011
    Location
    Uld'ah
    Posts
    980
    Character
    Isaac Ven
    World
    Hyperion
    Main Class
    Thaumaturge Lv 90
    Getting errors also.

    (0)

  3. #3
    Player
    Chaussette's Avatar
    Join Date
    Oct 2013
    Posts
    6
    Character
    Chaussette Legendaire
    World
    Lamia
    Main Class
    Conjurer Lv 47
    (0)

  4. #4
    Player Mhaeric's Avatar
    Join Date
    Apr 2012
    Location
    Vancouver, BC
    Posts
    2,141
    Character
    Mhaeric Llystrom
    World
    Balmung
    Main Class
    Red Mage Lv 97
    (0)

  5. #5
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    I ask that people actually read the op before responding.....lol

    This isn't about the version check error, this is about previously saved information being lost from the launcher when such an error message is raised.
    (0)

  6. #6
    Player
    montecchia's Avatar
    Join Date
    Sep 2013
    Posts
    27
    Character
    Seille Lorraine
    World
    Tonberry
    Main Class
    Arcanist Lv 50
    Mine always reset whenever my PC is shut-downed abnormally (sometimes due to sudden outage/blackout or something else).
    (0)

  7. #7
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    I'd like to correct my original bug report

    the Remember Square Enix ID checkbox IS NOT WORKING AT ALL.
    (0)

  8. #8
    Player
    montecchia's Avatar
    Join Date
    Sep 2013
    Posts
    27
    Character
    Seille Lorraine
    World
    Tonberry
    Main Class
    Arcanist Lv 50
    It's working but sometimes not. It's conditional, I believe. Just like mine.
    (0)

  9. #9
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    i've seen a bunch of people reporting this on the forum now.
    (0)

  10. #10
    Moderator Philotreu's Avatar
    Join Date
    Aug 2013
    Posts
    302
    Greetings Squa11_Leonhart,

    We thank you for posting your concerns about ISSUUUUUUUUUE. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

    Thanks for your report. Good luck and have fun!
    (0)