Launcher errors on installation.

[SOBETsunami]

I am nearly at my wits end. I've recently had to reformat and reinstall everything on my Harddrive. The Previous time I needed to install FFXIV (on the launch) I ran into the same problem. However that was solved using a torrented version of the game. The torrent is not updating the launcher properly this time so I'm at a loss as of what to do.

Every time I use the downloaded launcher (from the official site) it installs just over 1.4 gigs of information then errors out. "a problem occurred while updating" [111006][20641][20643]
I am running windows 7 64bit Completely up to date.
I have port forwarded everything
I am running it as administrator
I have turned off my firewall
I have disabled the two programs that start on windows startup (nothing else is installed on the comp yet)

I have even used a torrented version of the game to try and get this to work. (a beta 4 version was what i used before to get around this problem and was the best i could get that wasn't completely sketchy this time.)

Upon running the ffxivboot.exe it attempts to update the launcher version (2013.09.10.0000.0001) and fails with an "unable to patch files" [11005][20815][20866][19900][5]

I have no idea what to do next, I'm angry that the only way to get your game to work is to go through a bunch of workarounds. I understand that there are many things that come into play when launching a game but this is weeks after the initial launch and the things are still mucking everything up. I'm using a common OS with standard settings, this is a fresh install with no extra programs installed yet.

Currently I am downloading the entire directory from a friend to see if i can just plug and play, however I still expect help from your team to get your game to work (not exactly feeling too hopeful that this will fix it at this point).

[SOBETsunami]

Was tired of waiting on a response, so I said 'screw it I just reformatted, might as well upgrade to windows 8'. So I'm all upgraded to 8 now and the launcher still errors out after the first 1.4 gigs dl'd.

I read somewhere that the downloader works in chunks and may show the full download time but actually be picking up where it left off. but it seems to still be trying to dl H2013.08.09.0001.0000a every time before erroring out.

I am getting the same error codes as previously posted: [11006][20641][20643]

Is there some kind of key that explains these error codes so I might be able to look into things on this end and trouble shoot without waiting for you to get around to replying to me?

I'd really just like to play the game i paid for.

[Squa11_Leonhart]

use google dns

[SOBETsunami]

Holy cow! That did it, thanks! Finally got past the 1.4 gig hump without it erroring out. I appreciate you taking your time to reply. thank you again.

[SOBETsunami]

Well I may have spoken too soon, now it's stuck on H2013.08.09.0001.0000d. Spitting out the following errors after 4-5 tries:

"The Server is not responding"
[30413][10009][10019]

anyone else with insight into this would be appreciated.

[Squa11_Leonhart]

you might be better off just grabbing the torrent that users have provided to bring your install up to date.

[Mortatis]

Same problem here...

Cant update on PS3 and install the client on PC...

[Raist]

They've been running maintenance like every other day for the past week it seems. So, the already unstable networking is getting hammered even worse with all the clients downloading updates, as well as in-game traffic stacked on top of it.

Also note that Microsoft recently put Win8.1 update out there this month, and the new healthcare site is up as well... so we have some corridors getting affected by increased traffic not even related to XIV.

May just be a case of running up against the same delays/packet loss affecting game play so bad for so many during the busier times of day. Hate to say it, as I know how much it frustrates everyone to hear it (myself included)--but may simply need to try again at different times of day/week to try to avoid the congestion.

[Boretalith]

Greetings,

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.