1. Agree

2. While there seems to be some confusion as to what customer service is, I would like to say that in the past, SE has not and most likely will not be of much assistance when if comes to recovering account information. They believe this is your own personal responsibility.

3. Considering the start that vanilla WoW got off to, I have absolutely no complaints. That's the price you pay when you want to be the first to play a popular game.

4. While it did get out of hand at first, they have made a tremendous difference on Behemoth but I can not speak for other servers I do not play on. They haven't completely wiped them out but give it some more time.

Note: Also, if your concerned about it's longevity, take a look at FFXI, it's older than WoW and it still has a player base.