The Point of A Subscription

[Sixmp]

Let me first say that I REALLY like this game.

That said:

The reason I don't mind subbing for a game is that I expect some value in return. I expect

1. Periodic Content Updates
2. Customer Service
3. Monitoring of Servers for Performance and Maintenance Issues
4. Monitoring of Player Experience and Expulsion of Cheaters/Botters/Spammers

I read through your post and had some comments.


1. Like you said will be fine, SE are good with content.

2. I would disagree that the customer service is non-existent. Though it depends on what you consider customer service to be. The patches for bug fixes, patch notes, other bits of information they give on various web pages are customer service.
The movement of your post to the correct area of the forum by Trobural is also customer service. All you points 1 - 4 are all customer service. Maybe you could be clearer to what you are classing as customer service.

3. As you said. SE have made improvements and will continue to do so.

4. SE are monitoring the player experience, you must have heard about all the bans they have done recently, removing RMT from the game. Unfortunately as you must be aware it is a never ending battle.

[Soulscare]

Like you said will be fine, SE are good with content.

I never played XI or 1.0 so I really hope this is correct... We're being charged the standard subscription cost for MMO's that have monthly content updates. We only have one update every two months (hopefully)... So when other MMO's charge £8.99/$15 for one update, we're being charged £17.98/$30 per update. I just hope it's worth it.