My account runs out in 17 days, wanted to pay to extend it, but I've tried twice and got error 601 both times. Card works as I've used it plenty of times, and all the info is right. What's wrong?
My account runs out in 17 days, wanted to pay to extend it, but I've tried twice and got error 601 both times. Card works as I've used it plenty of times, and all the info is right. What's wrong?
SEs payment system is what is wrong. Check the sticky at the top of the page on "Payment Registration Errors." Lots of people are encountering the 601/401 errors. Some get around it with using Crysta, or buy Crysta with an UltimatePay Card, but others and I'm in this boat have no solution and have been unable to play since their trial expired.
SE have troubles
klick on the botton from the payment site ultimatepay and choose another payment like Paypal pay with timecards
Greetings Ghenzor,
It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
Good Luck!
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