Game Breaking Bug Question

[Cienna]

Starduster
Please have them try to go back where they started it. Which is the cliff people like to jump off on their chocobos while running west from Revenant's Toll. They are at the bottom of the cliff almost tucked in the hole. Just walk out the West gate and drop, you should see them. I think it is terrible that they have languished this long, I used to pop in the bug forums to help people out but took a break. I feel bad for your friend, they shouldn't have been stuck without assistance this long. Please have them try to go to the location I mentioned and see if it lets them go from there. Fingers crossed that if nothing suggested fixes this, then maybe the patch today will.

Edit:

Appreciate the suggestion, but he completed Everything She Does is Magiteck, it's the advancing to the next storyline quest that was the issue. As ZohnoReecho mentioned, it's like the game flagged him as having accepted the next quest when he didn't -- which coincidentally doesn't allow him to reenter the workshop.

Yes, I found others that completed the "Everything She Does is Magiteck", but got 90k, or returned before getting access to Cid's Workshop. Their marker showed the quest in an inaccessiable area and yet when they went to the little hole by the cliff and spoke to the npcs, it reflagged them and allowed them to access the shop. I found about 5 people that said they completed Everything She Does is Magiteck, were stuck, but after heading to the NPCs by the cliff it was sorted. Maybe they changed it, but thought it was worth a shot. If they already tried the NPCs by the hole at the bottom of the cliff then I can dig further, but that seems to be the general way others solved it eventually.