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  1. #1
    Player
    Oranz's Avatar
    Join Date
    Oct 2013
    Posts
    9
    Character
    Oran Core
    World
    Sargatanas
    Main Class
    Gladiator Lv 37

    Updating with unstable Internet

    So i have a Friend that just bought the game and Downloaded it with a CD version of the game. Upon doing this you have to do about a 3GB update. Their Download speed is really low do to location of where they live, and at times has unstable connection. When trying to overnight Download the game every time their internet stumbled the DL restarted verses resuming where it had stopped, meaning they only got about 100 MB done that night. They have become extremely frustrated with this bc anytime they have a hiccup it restarts, and they don't exactly want to tether their phone for a 3GB download. With this game being so globally released i cant imagine this is the first time it happened and am wondering if someone has a solution to this problem that doesn't involve tethering a phone.
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  2. #2
    Player
    Sove92's Avatar
    Join Date
    Aug 2013
    Posts
    1,242
    Character
    Soveia Shadowsong
    World
    Odin
    Main Class
    Gunbreaker Lv 100
    The patching process downloads a part of the patch, installs it, downloads the next part, installs it, rinse and repeat. If the connection is lost, you start over the part you were downloading, but you won't download the parts you already installed. The progress bar does reset, but it will still download less data.
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  3. #3
    Player
    Oranz's Avatar
    Join Date
    Oct 2013
    Posts
    9
    Character
    Oran Core
    World
    Sargatanas
    Main Class
    Gladiator Lv 37
    Talking to a programmer friend i know i got the same response form him saying that from a programmer standpoint it wouldnt make sense to start a update without doing a file check to see WHERE it needs ot start, but when i got back to my friend on this they are saying that the number has not changed that it is still reading total data needed 3.5 w/e even after being left to its own devise all night. So not sure if they have missed something or if it has to do with maybe their IP adress changing every time it DC's?
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  4. #4
    Player
    Julusp's Avatar
    Join Date
    Sep 2013
    Posts
    34
    Character
    Julus Phenix
    World
    Ragnarok
    Main Class
    Arcanist Lv 80
    Quote Originally Posted by Oranz View Post
    Talking to a programmer friend i know i got the same response form him saying that from a programmer standpoint it wouldnt make sense to start a update without doing a file check to see WHERE it needs ot start, but when i got back to my friend on this they are saying that the number has not changed that it is still reading total data needed 3.5 w/e even after being left to its own devise all night. So not sure if they have missed something or if it has to do with maybe their IP adress changing every time it DC's?
    He is not good programmer, is he - standard procedure for restarting data transfer - size of file -1kB~1MB = starting point of restart, no file check needed (this method is used for FTP transfers).
    Also, wouldn't be easier to copy game data from friend?
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  5. #5
    Player
    Oranz's Avatar
    Join Date
    Oct 2013
    Posts
    9
    Character
    Oran Core
    World
    Sargatanas
    Main Class
    Gladiator Lv 37
    bumping it up
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  6. #6
    Player
    ntall1's Avatar
    Join Date
    Aug 2013
    Posts
    300
    Character
    Johra Burgers
    World
    Leviathan
    Main Class
    Conjurer Lv 50
    I had this issue when originally downloading the game during beta. I live in New Mexico, and the fastest internet I can get here is 128Kb. Every time there was the smallest hickup my download would have to start over from scratch. And some of the hickups were caused by the launcher logging me out before the download was done, and not a result of my internet. A download that should have taken me 2 days ended up taking 5. It was a very frustrating experience to say the least.
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  7. #7
    Player
    Saccharin's Avatar
    Join Date
    Aug 2013
    Posts
    1,128
    Character
    Blue Kitty
    World
    Moogle
    Main Class
    Conjurer Lv 84
    Best thing to do is copy your installation onto a flash drive and then just copy it to your friend's computer. It's just the game files as no user setting are stored along with them. You might need to run the launcher as admin on the first try depending on how user account control is set up on the computer if it's Vista or newer.
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  8. #8
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    Greetings,

    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
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