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  1. 10-13-2013 05:34 AM #1
    SorlzonEve
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    SorlzonEve's Avatar
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    Oct 2013
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    Character
    Sorlzon Eve
    World
    Exodus
    Main Class
    Archer Lv 1

    GTX670M Crashing on startup

    Hi there,

    Using Windows 7 64bit SP1
    RAM 16GB
    Graphic Card GTX 670M

    FFXIV crashes when the game is starting up - When I click "PLAY" FFXIV appears all black then says it stopped responding. I'm using GTX670M and I've updated driver for it, also tried rolling back to older versions but no luck.

    I tried running the game with GTX670M disabled and the game started properly.(which means using Intel HD Graphic 4000)

    Also, same problem when running FFXIV benchmark and FFXIV System Information.
    I've reinstalled DX11 and DX9c as needed but Im still getting same issue

    Anyone having same issue or/and knowing how to fix it?
    Much thanks for viewing

    BTW error code is StackHash_0a9e
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    Last edited by SorlzonEve; 10-13-2013 at 05:48 AM.
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  2. 10-26-2013 08:08 PM #2
    Boretalith
    Moderator Boretalith's Avatar
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    Sep 2013
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    979
    Greetings,

    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
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